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Customer Service

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Protecting Your Portfolio – and Serving Customers – Now and in the Future

Protecting Your Portfolio – and Serving Customers – Now and in the Future

Nikki Boehle

1168 Hits

Property Management Apartment Leasing

Is excellence your enemy? 4 things a leader must do.

Maria Pietroforte, CPM

651 Hits

Property Management

Don't Put Too Much Stock in Your Net Promoter Score

Don't Put Too Much Stock in Your Net Promoter Score

bitResi, LLC

889 Hits

Property Management Apartment Marketing Resident Retention

4 Benefits of Mobile Apps for Property Management Teams

Mitch Vinnitsky

663 Hits

Property Management

This Nitro Coffee Better Be Good!

This Nitro Coffee Better Be Good!

Rommel Anacan

1201 Hits

Property Management

Here’s A Really Bad Idea: Sue Customers Who Write Negative Reviews About Your Company

Peter Jakel

1740 Hits

Property Management Apartment Leasing Apartment Marketing Social Media and Technology

One of "Those Days"

Jen Piccotti

1213 Hits

Property Management

Your Maintenance Staff's Impact on Renter Retention

Wanda Stewart

5594 Hits

Resident Retention Apartment Maintenance

Your Residents Care More About Their Apartment Than You Do, and That Could be a Recipe for a Bad Customer Service

Brent Williams

3682 Hits

Resident Retention

Creating Emotional Brand Connections, Through Stellar Customer Service

MARLA POSEY

2378 Hits

Property Management