Enter your email address for weekly access to top multifamily blogs!

Multifamily Blogs

This is some blog description about this site

Having a hard time stopping the employee revolving door?


Unfortunately, many companies have high turnover. I have seen this time and time again. Employee satisfaction is one of the first things that I look at to set a company up for success. Have you been paying attention to key indicators that your employees value in choosing and staying at a place of employment? In this video you will learn some of the common areas that cause employee turnover. Let's engage our team members and reduce turnover.

Continue reading
435 Hits
0 Comments

Rewarding a Job Well Done: Why Recognition for Associates Is So Important

Rewarding a Job Well Done: Why Recognition for Associates Is So Important
A little acknowledgement can go a very long way. That’s especially true when it comes to rewarding successful employees in the multifamily industry. Apartment companies recognize and honor their associates in any number of ways, including financial bonuses, paid time off and annual award dinners. Recognizing strong associates and making sure they know they are valued will offer numerous benefits for apartment owners, from improved employee morale to communities that are better positioned to retain existing residents and attract new ones. Below are some essential reasons to reward a job well done: Motivated employeesAppreciation is a core human desire, and being rewarded for good work – whether it's through a simple "thank you" note or a financial reward – motivates employees to maintain and even improve their performance. Associates who are recognized for their contributions and who feel valued develop a greater sense of pride, loyalty and dedication towards the company they work for. A strong company cultureCompanies that reward strong employees do more than create a workforce full of associates individually motivated to improve their job performances. They also create vibrant, healthy overall company cultures. When employees feel valued, it strengthens their relationships with their superiors and peers, and these happy, satisfied associates can serve as powerful teachers and mentors for their fellow co-workers. A robust rewards and recognition program can truly set the stage for a great working atmosphere.  Good for businessTeam members who receive positive feedback and are rewarded for success will be more engaged. And in the multi......
Continue reading
1529 Hits
0 Comments

Take This Job and Shove It?

Take This Job and Shove It?
Nearly 2.8 million Americans quit their jobs in September, according to a recent article (12/4/14) in USA Today. The article cites the improving economy (it is improving, right?) as the reason for the exodus of people leaving their jobs. When the economy was down, employees felt fortunate to simply have their jobs; so they decided to stay put and ride out the economic downturn, figuring it was better to have a job that they didn’t like, than to have no job at all.  Now that things are better and workers feel more confident in the future, they’ve decided that now may be the time to make the move on to new careers. Paul McDonald of staffing firm Robert Half is quoted in the USA Today article as saying, “There’s more people poking their heads out and looking … rather than taking that hunkered down position.” So … are your people the ones looking for new opportunities? Are they now feeling emboldened to at least put their feet in the water and see if they can find a better opportunity somewhere else? The odds are good that the answer is yes!  If you lead people, or employ people, why should this matter to you?  Because you don’t want your good people to go, especially your tenured ones. These are the people that know your industry, your company’s culture, the expectations, the ins and outs of the operations. They don’t have an organizational “learning curve” that they need to master, they’re the ones that set the curve. And, ......
Continue reading
1494 Hits
0 Comments

LOW HANGING FRUIT - THE OPPORTUNITIES YOU CAN'T AFFORD TO MISS

LOW HANGING FRUIT - THE OPPORTUNITIES YOU CAN'T AFFORD TO MISS
I was discussing employee development strategies with the leaders of an organization and my first question was "what are you doing to recognize your employees?" The answer was "They get a ten-year plaque, but they have to wait awhile to get it!" while nervous chuckles from the group of executives ensued. The giggles were not at all in the face of those poor employees who were toiling away for ten years before they received any recognition from their company... they were nervous giggles that said "we know we need to do more." Yes. But not much more needs to be done to make an impact. Consider the low-hanging fruit that can help perpetuate a culture of inclusiveness and dedication. A one-year generic plaque with a letter from the top guys- you know... the guys they see in their orientation materials? All it needs to relay is "we recognize that you have been here a year and thank you." A three-year plaque - this time with their name engraved - and another letter from those same guys stating that they understand three years is a long time and that thanks them for their dedication. $25 gift certificate to anywhere for submitting a great idea or implementing a best practice. Have contests to let your employees decide the name/theme/location of an event and announce the winner publicly. Company newsletters are easy and inexpensive to produce (consider electronic media) but can be instrumental in airing public recognition of good deeds, community service, marriages &......
Continue reading
3612 Hits
1 Comment

Promoting Active Innovation At Your Company

If you haven’t noticed, the past year has been an amazing time of change for our industry, specifically an evolution towards accepting change and innovation.  It’s been a long time coming, but now apartment communities are taking hold of new technologies and ways of thinking about serving their prospects and residents.  But to take that next step in the innovation revolution, it’s going to take more than just a new frame of mind, but rather policies that allow for innovation, inspire innovation, and reward innovation. I believe that innovation and idea brainstorming should come from all sectors of a company.  Rather than new ideas only flowing from the top down, innovation should thrive at all levels.  If you are not inspiring innovation from your on-site teams, including leasing consultants, you are missing out on an amazing amount of brain-power.  It just makes sense:  How is a corporate executive going to dream up a new procedure that cuts down on time to handle the acceptance (and distribution) of packages that come into the office for residents?  On the flip side, the on-site team may not have the 10,000 foot view to think up a new purchasing solution that will cover all the communities in the portfolio.  Although these are not meant to be rules against innovating outside of your personal sphere, my point is that all too often, we give directives to our teams without engaging them in the process. There are two basic types of innovation:  1) Completely new ideas that ha......
Continue reading
4675 Hits
6 Comments