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Brisk Holiday Online Sales Reinforce the Need for Modern Package Management

Brisk Holiday Online Sales Reinforce the Need for Modern Package Management
Apartment communities across the country often are overwhelmed with the problems presented by package delivery and management.   During the 2019 holiday season, many of them surely felt especially stressed.   According to Mastercard SpendingPulse, overall holiday retail sales in the U.S. increased by 3.4 percent when compared to 2018. More importantly, for the purposes of this discussion, online sales grew by 18.8 percent during the recent holiday season when compared with one year earlier.   “E-commerce sales hit a record high this year with more people doing their holiday shopping online,” said Steve Sadove, senior advisor for Mastercard and former CEO and chairman of Saks Inc., in a statement.   Meanwhile, Amazon announced it enjoyed a “record-breaking” holiday season, in which “billions of items were ordered worldwide.”   According to the online retail giant, “more people tried Prime this holiday season than any previous year – in fact, in one week alone, more than 5 million new customers started Prime free trials or began paid memberships worldwide.”   To help handle the holiday crunch, Amazon hired more than 250,000 full- and part-time seasonal workers. Overall, the company says its last-mile delivery network delivered more 3.5 billion packages across the globe in 2019.   The craziness didn’t end with the passage of Christmas. In the final days of 2019, UPS announced it expected to handle 1.9 million return packages on National Returns Day (Jan. 2). That figure would represent a 26 percent increase from one year earlier and would set an all-time record for the carr......
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Why I Pay Twice As Much For A Cup Of Coffee

Why I Pay Twice As Much For A Cup Of Coffee
I'm at Starbucks almost every day. It's not because I'm rolling in the dough. Starting your own business means you have to be scrappy. You have to tighten up your belt. Nope, I still pay almost double for my morning cup of Joe because Starbucks pays attention to the small details.  Starbucks, in other words, is premium. Think about those two things for a second. One, offering premium services means a hyper focused attention to small details. And two, people are willing to pay ridiculous prices for your product if you do.  Here's my typical experience when I go hang out at Starbucks. Logistics Design: I walk in and order my coffee. The line is usually short but, when it's not, it moves quickly. Since I'm ordering a drip coffee, they immediately pour it for me when I get to the register. I don't have to wait behind someone that ordered a double frappuccino with skim milk, whipped cream and chocolate syrup. I hand the card to the Barista (instead of having slide the card myself.), no "debit or credit" question, no entering in a pin, no waiting for the software to log onto the internet. Nope, just hand my card, they hand it right back. Done. That is not an accident. That is a well planned logistic design strategy.  Interior Design: I grab my venti cup, walk over to a table and place my backpack on the back-end of the seat. A seat that is purposely heavier than normal chairs so the weight of my bag......
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