In her most recent webinar with MFI, Smart Chick Megan Orser presented on leasing in a concession driven market, and she took some time to discuss the call handling crisis that many properties are facing right now. She shared shocking statistics, like how around half of calls go unanswered or are mishandled! Check out the full clip with the rest of the eye-opening stats from her presentation below.

For more great moments like these, you can register for the full webinar series here: https://www.multifamilyinsiders.com/webinars