It's budget season… and here's one line item I'd encourage every owner and regional to question.

One of the most common things I've heard over my 19 years in the staffing business is:

"We don't have a temp in the budget."

And every time, I think the same thing:

Was there a budget for the vacant position?

Turnover in onsite property management remains significant. According to NAA and Swift Bunny data, onsite roles continue to see annual turnover rates between 33%–55%, and many communities replace multiple team members each year. Yet we rarely budget for what happens between the day someone leaves and the day their replacement is fully hired, onboarded, and productive.

When a leasing position sits vacant, the cost extends far beyond payroll savings. Slower follow‑up, missed tours, delayed renewals, burnout for the remaining team, recruiting expenses, and onboarding time all have a financial impact.

And here's the part we often overlook: That vacant position isn't using its salary budget, or its commissions, PTO, or benefits. When you look at the complete picture, temporary coverage is often far more affordable than many assume.

After nearly two decades providing temporary leasing professionals, I've seen one additional lease or one saved renewal more than justify the investment in temporary support.

So maybe the better question isn't:

Can we afford temporary help? 

Maybe it's: What is the vacancy already costing us?

As budget season begins, I'd love to hear how other owners, regionals, and property managers are approaching this conversation.