The rating review sites are being read by tons of people trying to find an apartment! Unfortunately, People reading there are swimming in a slug of negative complaints, nasty attitudes and bad manners. How refreshing and Unexpected would it be to read a motivational quote, hear about a food drive on a property or see a funny riddle - compliments of the Management Team? How would they feel if they saw a link to the pictures of your residents at the "Race for the Cure" or had a chance to read about your teams "Random Acts of Kindness" campaign? I am not suggesting you ignore the negative, respond to it with diplomatic flair and THEN - share some of your GENEROSITY & HUMOR!!! Are you ready to STOP letting the rating review sites be a PAIN? Follow the link below to a discussion on the TotallyToni.com Fan page. This is a combination of a two-day conversation from my FB wall - about a series of new ideas! It's time to see the review sites as a social media tool and adopt new policies that generate quality leads & leases.
This is a marketing opportunity - not just a review site. Reviews are not the only information you can post! In this discussion we review the TOS from the top sites with great input from Mike Whaling about what to put where! It is time to surprise people and make this powerful online space work FOR US!
Here is the link to a discussion on the TotallyToni.com Fan page.
http://www.facebook.com/topic.php?topic=13699&post=161282&uid=105901953703#post161282