This week I discuss what to do with missed calls, how to leverage social proof, sending a Yikes! message, asking more questions, and why explaining how the process works is critical to closing.
Episode 13 – Missed Leads
Today's question: What do we do with all those missed opportunities?
Most data shows that a leasing office misses more than 50% of phone calls. We discuss some ideas to capture those missed opportunities.
Episode 14 – Social Proof
Today's question: How do you typically describe a feature or benefit?
For most people, using social proof is critical in your communications when leasing.
Episode 15 – Yikes! Getting the no.
Today's Question: What do you do when that prospect goes silent?
In this episode, we discuss when it's time to get a no or reactivate a prospect that seems lost.
Episode 16 – Reversing
Today's question: Should I really answer a question with a question?
More examples for why asking a question after a question can help you in the leasing process.
Episode 17 – What Happens Next?
Today's question: What happens next?
Don't be an old school closer. Set your UFCs and you don't have to close.