What Does Yelling and Screaming Do to Your Staff?

I once had the priviledge of hearing an owner of a company say that he did not hire anyone that could not be yelled at. Of course this was in a relaxed setting and none of his employees were there only other business associates. It was in the multifamily industry and it made me think was he just talking or was he for real? I mean his company is ranked in the top 100 in the nation, but I am sure he does not hire everyone either.

Through me years of experience, I find that when you talk to your people as adults you get a better reaction than to yell and scream at them. Being a manager also means you are a leader and there are those who can manage, but they cannot lead or have developed some very bad habits.

Yelling and screaming does not do anything except place yourself in a bad light and you lose your audience. If you are a mature manager and you treat your staff as mature individuals you will get a lot further.

As a retired Sergeant Major with 25 years of service and as a senior housing manager, I never had to yell at my personnel. Did I get upset? Sure I would get upset, but it did not mean that I treat my people other than adults and professionals.