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Why automation is the secret weapon behind top multifamily operators
Why automation is the secret weapon behind top multifamily operators
If you're a multifamily property manager, you will already know that automation isn't just an add-on anymore. It's a game-changer. From saving time to cutting costs and keeping residents happy, smart property technology is making life easier for both managers and residents.
So, if you're still juggling manual processes or relying on outdated systems, now is the time to level up. Here's why investing in automation isn't just smart, it's essential for running a more efficient, stress-free business:1. Automation = More Time & Less Hassle
In property management, your time is better spent enhancing the resident experience, not drowning in paperwork. With move-ins, maintenance requests, and occupancy reports to manage, administrative tasks can quickly become overwhelming.
That's where automation steps in. Imagine this:
- A resident moves out. The system automatically updates the occupancy status, deactivates their access codes, and switches the unit to energy-saving mode.
- A new resident moves in. Their login credentials and access codes are instantly generated and emailed to them with no manual setup required.
Just like that, the entire move-in/move-out process runs itself, freeing you up to focus on more important (and less repetitive) tasks, improving the resident's experience.
2. Faster Turnovers, Higher Occupancy
Filling vacant units quickly is crucial for multifamily businesses. And there's no doubt about it, automation helps to move people in faster.
Filling vacant units quickly is crucial for multifamily businesses. And there's no doubt about it, automation helps to move people in faster.
- Self-guided tours let prospective residents schedule a viewing at their convenience, using a one-time access code to enter. There's no need to coordinate staff to be there.
- You can also set up real-time notifications for when visitors arrive, leave, or no-show, to monitor the viewings.
And it's not just about new residents. Smart property tech makes life easier for existing residents too:
- Water sensors detect leaks to prevent catastrophic damage that could displace multiple residents if it's not caught early.
- Smart thermostats cut energy costs, which is a major win considering 82% of renters want at least one smart device in their home (according to Rent.com).
3. Happier Employees, Less Burnout
Automation isn't just great for residents, it takes pressure off your team, too. Predictive maintenance detects HVAC or plumbing issues before they become major problems. Instead of sending maintenance teams in blind, they get real-time alerts and can fix things faster.
While data-driven decision making means your team isn't guessing occupancy trends or blindly setting rental rates. The system crunches the numbers in seconds, giving employees clear goals and actionable insights.
Less time spent on tedious admin results in happier, more productive teams.
4. Fewer Costly Repairs & Less Damage
A small water leak or a faulty AC system can turn into a significant expense if left unchecked, automation means you are always one step ahead.
Smart water sensors detect leaks while automated HVAC monitoring alerts property managers about faulty thermostats or AC units before they break down.
This predictive maintenance functionality results in fewer surprise expenses, fewer emergency repairs, and lower maintenance costs overall.
5. Lower Energy Bills & A Greener Footprint
Energy is expensive and it looks like it will be staying that way for the foreseeable future but automation can help to keep bills low in multifamily properties. Smart thermostats automatically regulate temperature and cut heating bills by 9-16% and cooling costs by 15-23%. Plus, automated energy reports give both you and your residents insights into usage, helping everyone to cut costs without sacrificing comfort.
Energy-efficient property tech also helps property managers to market their rentals as eco-friendly, a big selling point for today's sustainability-conscious renters.
Whether it's reducing manual work, speeding up turnovers, improving resident satisfaction, or cutting costs, automation is a very worthwhile investment.
About the author
Angel Piontek
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Recent Comments
Thanks for the comment Angie!
Great observations and post! Like the saying goes, 'prospects don't care how much you know, until th...
Spot On! There are so many missed calls on site, which equal missed opportunities.
I love her approach with missed calls. So often we are throwing a flood of things at our on-site te...
Thank you Sarah! Excellent points and recommendations!