Collecting rent and collecting it on time, especially during the pandemic, has been a challenge. Property managers are seeking the best ways to collect rent and also communicate with tenants, and one solution at their – and their tenants’ – fingertips is paying and communicating by text message.

 

Writing and mailing a check or going through a lengthy online login process to submit monthly rent payments can be avoided by using the solution more industries are adopting every day. Instead of playing phone tag or listening to lengthy voice messages, a simple communication by text will put dialogue in motion. Everyone texts. It’s the universally accepted favorite form of communication with an average open rate of 99% (RedEye).

 

Let’s take a look at the benefits from both the property manager and the tenant perspective. Getting rent paid on time is a small piece of the puzzle among the other benefits a texting solution adds to the property manager-tenant relationship. Some of the benefits to property managers include:

 

 

 

 

 

 

Tenants have just as much to gain by the ability to pay rent and communicate with their property manager by text message. Some of those include:

 

 

 

 

Both the tenant and property manager benefit from the ability to pay rent and communicate by text. The solution brings today’s technology to a payment function that has long been in existence, with the added benefit of easy communication between both parties.