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Mastering Maintenance: Conquering On-Call

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Chad

In the epic battle between maintenance and the pager, the pager has always had the advantage.....until now! In this class you will learn several ways to reduce your after hours calls. Preventative maintenance, scheduling, time management and teamwork are just a few of the subjects that we will cover. Pick up some great tips and lower your blood pressure at the same time.

 

Join Chad Moulin on October 25, 2017 to reduce your after hours maintenance calls!


A special thanks to HD Supply Facilities Maintenance and 
Carrier Enterprise, LLC

 

Apartment guide   Zumper

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Selling via Social: 30 quick ways to increase sales

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Donald

Learn how you can tap into social media outlets and use them to your advantage; not just for brand engagement and awareness, but to actually drive sales. By employing the right techniques and campaigns, and making some adjustments to your content, your social channels can provide a healthy pipeline of qualified prospects and referrals - not to mention a boost to your retention rates. 

Join Kristi Fickert and the Webinar Wednesday Team on October 18, 2017 at 2pm Eastern Time to drive sales through social media!


A special thanks to Yardi and Modern Message 

 

Yardi   Modern Message

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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The True Cost of Bad Customer Service

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Donald

Bad customer service is more expensive than you think. Companies who want to be in business for the long haul will have to be serious about eliminating bad customer service. This webinar will help participants learn the true impact of bad customer service and its effect on customer loyalty and satisfaction. Join this webinar for specific actionable steps to improve customer service.

Join Alexandra Jackiw and the Webinar Wednesday Team on October 11, 2017 at 2pm Eastern Time to Reduce the Expense of Bad Customer Service!


A special thanks to Yardi and Cares 

 

Apartment guide   CARES

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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So You Thought Closing Was Easy?

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Donald

You spend time with a prospect, they tour your community, you answer their questions, and they don't lease.  Now what?  This session focuses on the "art" of turning a no into a yes and how to close the lease.  Gaining their commitment just doesn't happen, it's a process.  Learn how top sales professionals build value; ask powerful "closing" questions throughout their tour to gain the commitment.  We'll discuss proven closing techniques, why renters create objections and how to eliminate any objection before it's even posed to you.  This program is guaranteed to increase your commission or bonus!

 

Join Donald Davidoff and the Webinar Wednesday Team on September 27, 2017 at 2pm Eastern Time to Close More Leases!


A special thanks to Yardi and Modern Message 

 

Apartment guide   Modern Message

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Are Your Amenities "Working" To Inspire Leases and Renewals?

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We are analyzing apartment community amenities to see what amenities are actively working to inspire new leases and entice residents to renew! We are looking to identify how communities are using their amenities and what great, new amenities are being implemented across the country! By taking this survey, you will get access to the results for FREE so you can find out what amenities are really making an impact!

We value your privacy.  If you share any personally identifiable information in the survey, it will remain completely private. To take the survey, click on the link below:

Amenities Survey

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Organized Living for sponsoring this survey!

Satisfacts ResearchOrganized Living
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Mastering Maintenance: Leadership Training for Service Managers

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Terri

This course is based on the Proven Leadership Principles that will have an immediate impact in your organization. This class is designed specifically for Service Supervisors/Managers. In this class, we will discuss the difference between Management and Leadership. It also covers how to get buy in from associates, coaching, hiring, and the skills necessary to be an effective supervisor or Manager.

 

Join Mark Cukro on August 30, 2017 to learn to learn the difference between Management and Leadership!


A special thanks to HD Supply Facilities Maintenance and 
Carrier Enterprise, LLC

 

Apartment guide   Zumper

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Fair Housing Ain’t Fair – It’s Equal, 2017 Edition

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Terri

Our review of the good, the bad and the ugly of fair housing will look at how the hot topics of 2016 (Disparate Impact, Criminal Background, LEP, Assistive Animals and more) and any new hot topics for 2017 have impacted fair housing best practices around the country, offering ideas and strategies for effectively practicing fair housing going forward. This fast-paced session is the perfect refresher for your onsite and multi-site team members. 

 

Join Doug Chasick and the Webinar Wednesday Team on August 23, 2017 at 2pm Eastern Time to learn the latest essentials in Fair Housing!


A special thanks to Yardi and TransUnion

 

Apartment guide   Zumper

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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