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Toni Blank

If you’re feeling overstressed, overwhelmed and over it, you are NOT alone! Life is stressful and the demands of the “modern” world will overwhelm you if you let it. In this seminar you’ll discover nine simple and powerful strategies that you can implement into your life right now to help you manage and reduce your stress-and even, make stress your friend!

  • You'll learn the essentials of reducing the negative effects of stress in your life.
  • You'll learn the skills you need to thrive (and not just survive) even when working in a stressful environment.
  • You'll discover how to make stress your friend.

Join Rommel Anacan and the Webinar Wednesday Team on January 27, 2021 at 2pm Eastern Time to Thrive During Stressful Times!


A special thanks to RentCafe and Leonardo247

 

RentCafe   Leonardo 247

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

User Rating: 5 / 5

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Toni Blank

There are four exceptional economic impacts on resident loyalty: Reviews, Referrals, Renewals, and Relationships. Toni Blake will share a plan for adding character-driven brand marketing and social content to intentionally build a culture of loyalty with both your team and residents. According to Edelman Trust Barometer research, the customer wants to do business with people they know and trust. People establish loyalty with brands that show their character and core values as critical in their personal and professional definition.

How would your residents describe your team in terms of character? Have you intentionally established a culture of high purpose and character-driven social responsibility?  How are you measuring the 4 economic impacts of a character-driven brand?

Special KEYNOTE bonuses:

  • Trend Report
  • Downloadable and printable implementation plan
  • Exclusive audio coaching guide provided by Toni for you and your team

Join Toni Blake and the Webinar Wednesday Team on January 20, 2021 at 2pm Eastern Time to Build Loyalty!


A special thanks to RentCafe and Leonardo247

 

RentCafe   Leonardo 247

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Gary Gregory

In this brand-new session, we will share the art of “pre-suasion” by laying the seeds for the close that start at the beginning of the sales cycle!  Sales master, Dale Carnegie once said, “You can make more friends in two months by being genuinely interested in them than you can in two years by trying to get people interested in you,” and we will apply that to our pre-suasion closing strategy in several ways:

  • Conversation Link – How to maintain a conversation with a customer about them (and not about you or the product). This is more important than you can imagine. Identifying what is important to your customer gives you a clear sales path.
  • Planting Seeds – Learn how to plant “happy seeds” in your guest’s mind. This will allow you an opportunity to start prompting positive responses from your customer.
  • Creating Attention – How do you create a moment that your customer will remember you and their new home?
  • Importance of Conviction – Story telling only works if the story teller truly believes in the story. If you are convinced that you are the best and your product is the best, then your customer will believe it as well.
  • Using Agreements – When faced with an objection, learn how to agree with their objection (and why) and then learn why you should stop saying “but” and start using “and”.
  • Closing Exchange – If price becomes the objection sell up, not down. Status of your home has become a new selling tool.

Knowing what to do and what to say before the sale creates influence with your customer and leads to better outcomes. Pre-Suading puts you a step closer to closing the sale.

Join Gary Gregory and the Webinar Wednesday Team on December 16, 2020 at 2pm Eastern Time to Improve Your Closing Ratio!


A special thanks to RentCafe and Tour 24

 

RentCafe   Tour 24

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Anissa Faus

Do different generations really have communication preferences? Yes, they can! Texts, emails, chats, posts, tweets ...with renters spanning multiple generations today, not all communication channels will be equally embraced. With this session, we will go beyond discussing the differences between generations and create an engagement roadmap for each different group! A little understanding of each generation can go a long way in ensuring your message will be well-received with prospects and residents to improve chances for new leases and renewals. In this training, we will share practical and successful communication tips and examples that will resonate across all generations ... from "boom" to "z"!

  • Baby Boomer, Gen X, Millennial & Gen Z preferred communication channels
  • Specific examples of communicating with each generation
  • The anatomy of sticky messaging

Join Anissa Faus and the Webinar Wednesday Team on November 18, 2020 at 2pm Eastern Time to Learn How To Communicate With Each Generation!


A special thanks to RentCafe and Luxer One

 

RentCafe   Luxer One

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Jessica Fern

Did you know there is a difference between a Service Request and a Work Order? That might seem trivial, but to your Maintenance staff there is a major difference, impacting their ability to diagnose maintenance issues more effectively, the speed at which they can tackle problems, and the overall efficiency of the maintenance team. This Webinar will seek to enlighten anyone who may not be fluent in Maintenance, but is responsible for assigning work to the Maintenance team.

  • Difference between Service Requests and Work Orders
  • How to write quality work orders that actually help Maintenance save large chunks of time even if you don't know all the ins and outs of Maintenance
  • What questions to ask residents in order to develop a high quality work order that technicians can diagnose quickly from the office.

Join Zach Howell and the Webinar Wednesday Team on November 11, 2020 at 2pm Eastern Time to Help Your Maintenance Team Be More Efficient!


A special thanks to RentCafe and Sherwin Williams

 

RentCafe   Sherwin Williams

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Community Budget

Facebook has the largest userbase of any social media site in the world, it makes sense that apartment communities are making their presence known in Facebook Marketplace. But is it working? We’re taking a closer look into Facebook Marketplace to determine if it is an effective place to advertise vacant apartments. 

The survey takes just a few minutes to complete and results will be provided to survey participants for FREE! (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:

Is Facebook Marketplace an Effective Lead Generator for Apartment Communities?

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Spherexx.com for sponsoring this survey!

SatisfactsSpherexx
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Jessica Fern

In this session, learn how to communicate and navigate through conflict resolution to build trust and reliability. We will challenge you to see that two people can see things differently and both be right. We will explore conversations vs. dialogue, active speaking, conflict vs. combat, triggers and how to avoid them, as well as give you tools to move through conflict. By the end of the session, you will be able to see that conflict resolution begins with you and ends with creating understanding.

  • Demonstrate effective communication in conflict and important conversations.
  • Understand conflict's origin and resolve problems to move towards common goals.
  • Understand personal accountability in communication and conflict.

Join Jessica Fern and the Webinar Wednesday Team on October 21, 2020 at 2pm Eastern Time to Master Conflict Resolution!


A special thanks to RentCafe and acriHR

 

RentCafe   AcriHR

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.