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What is the best way to create an apartment community budget for 2019?
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Without a proper budget methodology, it is impossible understand how our apartment communities are performing, opportunities for improvement, and potential red flags in our operations. Therefore, we are examining the budget creation process at apartment communities.
The survey takes just a few minutes to complete and results will be provided to survey participants for FREE! (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:
Apartment Community Budget Survey
Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Entrata for sponsoring this survey!
Fair Housing Ain’t Fair – It’s Equal, 2018 Edition
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Our annual review of the good, the bad and the ugly of fair housing will look at how the hot topics of 2017 (Criminal Background Checks, Assistive Animal Verification and more) and the new hot topics for 2018 have impacted fair housing best practices around the country. We’ll offer ideas and strategies for effectively practicing fair housing compliance going forward. This fast-paced session is the perfect refresher for your onsite and multi-site team members.
Join Doug Chasick and the Webinar Wednesday Team on August 8, 2018 at 2pm Eastern Time for The Latest in Fair Housing!
A special thanks to Yardi and Fiona from Digible
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
Voice of the Employee - Listening Before They Leave
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In this session, we'll explore the sky-high cost of employee turnover, how multifamily turnover compares to the national average, the direct connection between employee and resident turnover, the impact Corporate Social Responsibility practices have on employee engagement, as well as the looming impact of employee generated reviews. The good news? We'll share three powerful strategies companies can implement immediately to positively impact the employee experience and long-term engagement.
Join Jen Piccotti and the Webinar Wednesday Team on July 25, 2018 at 2pm Eastern Time to Learn How to Positively Impact the Employee Experience!
A special thanks to Yardi and Package Concierge
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
How To Close Everyone! Toni Blake's Must Have Leasing Toolkit
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This program provides your leasing team programs and plans for leasing to everyone! An exit survey was conducted of apartment renters, and 74% said they were NOT invited to rent. ARE YOU KIDDING ME? Toni Blake’s must-have leasing tool kit will share easy to use leasing tools created to close everyone. In this powerful webinar, Toni will show you how to stage the close in every target apartment with her Self-Closing Apartment Cards and invitation stations. Find out how to stop them from leasing somewhere else with the Reservation Guarantee form and close people looking months in advance with the Preferred Choice Club. There is a reason why Toni closes 100% of her traffic when she is onsite - her plan is to CLOSE everyone!
Join Toni Blake and the Webinar Wednesday Team on July 11, 2018 at 2pm Eastern Time to Make the Close EVERYONE!
A special thanks to Yardi and Show My Property
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
Does Resident Engagement Inspire Lease Renewals?
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Most every community has some sort of program to engage with their residents through events at the property. But what events really drive retention and a "sense of community"? Are they affecting lease renewals, or do we throw parties just for the sake of throwing parties?
The survey takes just a few minutes to complete and results will be provided to survey participants for FREE! (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:
Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Appfolio for sponsoring this survey!
Making the Most of Your Make Ready Process
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It can be a scramble during the make ready process to get units ready from one resident to the next. If team members don't have a formalized plan, there is a greater chance for vacancy loss, reduced NOI, and a chance to make a poor first impression on new residents. Don't risk a damaged reputation because of your turn process. Sign up for this webinar and you'll learn how to:
- Synchronize your leasing, maintenance, vendor, and management team members for success
- Leverage technology to make the turn process more efficient
- Pinpoint issues that can arise and wreak havoc on your timeline
- Create the best impression when welcoming new residents
No matter how many times you've turned units, there's always room for improvement! Learn make ready best practices that will help you avoid unnecessary vacancy loss and ultimately boost overall resident experience in your communities. Discover how your team can become an unstoppable turn machine when you sign up for this course.
Join Jared Miller, Kevin George, and the Webinar Wednesday Team on June 20, 2018 at 2pm Eastern Time to Make the Most of Your Make Ready Process!
A special thanks to Yardi and ASM
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
Overcoming Objections to Rent Increases
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For decades, multi-family housing focused on getting new renters, often neglecting retention of existing residents. Here is a rude awakening:
It costs 5 times more to get a new renter than it does to keep the one you’ve got. With so many new properties creating stiff competition, and rent increases that residents deem excessive, it is critical to rethink the process of renewing a resident while asking for a rent increase. This session covers:
- Ways to successfully reason and communicate at renewal time, with actual examples!
- Why clarity of communication can make or break retention and renewals
- Real resident objections and response examples
- How to create a renewal letter that works
- The likeability factor and how critical it is in resident retention
- How resident retention begins with the very first contact
- How to create positive PR from happy residents whose rents HAVE increased
This opportunity will help you get focused on customer retention; this session will prove that it costs 5 times more to get a new customer than to keep the one you’ve got.
Join Anne Sadovdky and the Webinar Wednesday Team on June 6, 2018 at 2pm Eastern Time to get that Rent Increase!
A special thanks to Yardi and Package Concierge
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
