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Jackie Ramstedt

Employee turnover is at an all-time high and the nature of our business dictates that many today are responsible for leading and developing teams in remote locations. You can’t be everywhere, and when you ARE there, it can seem like all you do is put out fires.

Engaging and managing remote employees can be a huge challenge for employers, as they struggle to find the right leadership style, the most effective tools and how to maintain that camaraderie. However, in this session, we will be addressing “pain points” from BOTH sides of this challenge; not only from the Regional Manager multi-site position, but from the aspect of the on-site Property Manager too.

In this session, we will cover:

  • How to start to develop and engage a remote team?
  • Identifying your current training strategies and analyzing team needs
  • Discovering how other companies are addressing these challenges through real-world case studies
  • Identifying a 4-step process to put into place for immediate results for your team
  • How to reduce frustration while maximizing the benefit you bring when visiting your remote teams
  • Ensuring that your star properties don’t feel abandoned when they don’t need as much face time

Join Jackie Ramstedt and the Webinar Wednesday Team on July 22, 2020 at 2pm Eastern Time to Engage Your Remote Team!


A special thanks to RentCafe and Swift Bunny

 

RentCafe   Swift Bunny

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Leasing Survey

Effective leasing is always a moving target. If you are not adapting to new leasing trends and resident behaviors, you will soon be losing the edge against your competitors. Therefore, we are examining what strategies work best to get your prospects to sign a new lease. By taking this survey, you will get access to the results for FREE so you can find out what your competitors are doing to drive new leases!  (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:

What are the most effective leasing techniques in 2020?

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Yardi for sponsoring this survey!

SatisfactsYardi
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Mindy McCorkle

Everyone is talking about the customer experience because it’s harder than ever to stand out in the sea of choices our prospects and residents have today. Focusing on creating positive customer experiences not only helps us capture more leases in an uber-competitive world, it can lead to additional revenue and a better property reputation. A pleasant experience leads to happy customers, and happy customers who will tell their friends and family!

Many organizations are spending tons of money on the customer experience, but you don’t have to! Join us for this webinar and learn free and inexpensive tried-and-true ways to enhance your customer’s experience.

Attendees will:

  • Understand the importance of the customer ‘experience’
  • Hear real-life examples of positive customer experience approaches
  • Learn 8 FREE and INEXPENSIVE ways to enhance the customer experience that can be implemented TODAY

Join Mindy McCorkle and the Webinar Wednesday Team on July 8, 2020 at 2pm Eastern Time to Enhance the Customer Experience!


A special thanks to RentCafe and APTEXX

 

RentCafe   APTEXX

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Pet Restrictions

Is your community a pet friendly community? Do you restrict breeds or charge pet rent?

The survey takes just a few minutes to complete and results will be provided to survey participants for FREE! (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:

Pet Restrictions Survey

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Rokit Now for sponsoring this survey!

SatisfactsAppfolio
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Toni Blake

Prospects only contact us today when they are ready to decide, yet 50% of onsite phone calls and emails onsite go unanswered. The first contact is our opportunity to move to the top of the list or get scratched. Elevating the skills in this performance is vital to growing your economic occupancy. While onsite leasing, Toni found the consumer was ready on the first contact to allow her to walk them through the details of leasing at the community and make that commitment!

When you take off your sales hat and became a facilitator, you’ll find yourself closing the lead on the first contact. Toni wants to show your teams how to:

  • Be a Facilitator in 2020: Today's market is full of distrust, information overload, and a lack of human compassion. Your future resident needs a person who can unravel the leasing process and make it easier. Learn how to be a 2020 Leasing Facilitator in a market full of confusion, be a help instead of hype, and facilitate the lease for your future residents.
  • Sitting on, GO!: If you have followed Toni, you know, she believes in premeditated leasing. Be ready when they call or email with tools/documents you can attach in 10 seconds to follow-up.
  • Beyond Collateral: Facilitating is beyond the printed collateral. This plan includes building follow-up tools that bring all the details and steps together into an easy to follow the YES path.
  • Add FUN to the decision process: To spice up the process, Toni has designed a fun attachment with a long list of the possible theme music to add some fun to the job.

Join Toni Blake and the Webinar Wednesday Team on June 24, 2020 at 2pm Eastern Time to Start Closing on First Contact!


A special thanks to RentCafe and Modern Message

 

RentCafe   Modern Message

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Anne Sadovsky

The multifamily industry is evolving – FAST. We are experiencing an unprecedented level of improvements to all aspects of property management, but this growth comes at a cost: Our on-site teams feel overwhelmed from the massive amount of change heading their way. This session is for both senior level professionals AND on-site teams to help navigate the changing environment. For senior-level professionals, we will cover:

  • The importance of communicating why something is being changed
  • How to convey the "why" in a way that will get maximum buy-in
  • How to successfully encourage and receive feedback
  • How the feedback loop with the on-site team is critical to getting on-site team buy-in
  • The first steps of creating an implementation plan

For on-site team members, we will cover:

  • How to embrace change at your community
  • How change isn't going to be a perfect path forward, and sacrifices are often necessary
  • How to communicate change to residents to reduce pushback
  • How to give constructive feedback without giving the impression you are not supporting the overall plan
  • Why people who buy in to company goals are the ones who ultimately get promoted

Join Steve Wunch, Terri Norvell, and the Webinar Wednesday Team on June 10, 2020 at 2pm Eastern Time to Embrace Change!


A special thanks to RentCafe and Fetch

 

RentCafe   Fetch

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Marketing

What apartment marketing strategies are most effective, and how have they changed from last year? We are looking to assess what trends are taking place in apartment marketing, and what methods are working the best.

The survey takes just a few minutes to complete and results will be provided to survey participants for FREE! (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:

Marketing Survey

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Rokit Now for sponsoring this survey!

SatisfactsRokit Now