Latest

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Stephanie Graves

Time after time closing is one of the lowest scored sections of leasing shops. Combine that with low closing ratios overall and it's a recipe low occupancy. In this session we'll talk about the changes we have experienced with online leasing and how we can increase closing ratios, get commitments, and lease more apartments!!!

  • Better Closing Strategies
  • Structuring a Tour for Success
  • Why the sales process takes longer than before
  • How to be more successful at leasing... faster

Join Stephanie Graves and the Webinar Wednesday Team on March 18, 2020 at 2pm Eastern Time to Lease More Apartments!


A special thanks to RentCafe and Resident IQ

 

RentCafe   Resident IQ

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Chad

A knowledgeable maintenance team can lose a lot of hours in the day if they don’t think about making each process as efficient as possible. We will discuss the Top 5 areas where applying some time management strategies will help the service teams accomplish more and reduce the feeling that everybody is always playing catch-up. Plus, making the effort to become more efficient in these 5 areas will uncover even more areas of efficiency along the way. This one-hour session will earn your team hundreds of hours of additional time by making them more efficient on property!

  • Recognize potential time drains that may not have been previously identified.
  • Uncover the natural flow of improving efficiencies from one item to another.
  • How to implement time saving initiatives.

Join Chad Moulin` and the Webinar Wednesday Team on March 11, 2020 at 2pm Eastern Time to Improve Your Efficiencies!


A special thanks to Chadwell Supply and 
SuiteSpot

 

Chadwell Supply   SuiteSpot

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Jen and Kara

Multifamily is rapidly evolving with self-guided tours, smart home upgrades, and AI technology. Even if your communities are not implementing these new technologies, your competitors surely will be, so you will need to understand how to lease against these growing trends.

This webinar will cover key things that are changing to impact your leasing process, including: 

  • Millennial and Gen Z prospects do even more of their research online - how do you add value to a growing segment that's trying to avoid speaking to salespeople?
  • Self-touring is becoming a reality - how can leasing agents continue to sell without this key face time opportunity?
  • Artificial Intelligence (AI) and chatbots are coming to multifamily leasing operations! What skills do you need to develop to be effective in a world where robots are booking your appointments?
  • If your competitors have implemented these technologies, how should you adjust your own sales pitch to put your community in the most positive light possible?

Join Donald Davidoff and the Webinar Wednesday Team on February 19, 2020 at 2pm Eastern Time to Prepare for the Technology Disruption!


A special thanks to RentCafe and Luxer One 

 

RentCafe   LuxerOne

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

User Rating: 5 / 5

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Jen and Kara

The job market is the toughest it's been in over a decade, and the multifamily average annual employee turnover is at a record 32%, with maintenance, leasing, and manager turnover often being even higher. Property management firms accept sky-high employee churn rates as "normal" - but does it have to be that way? In this thought-provoking session, we'll look at the financial impact of employee turnover on multifamily communities. And, we'll make a case for changing the way we think about what churn is acceptable, and what you can do to turnover-proof your team!

In this webinar, we will:

  • Calculate the massive cost of employee churn: dig in to explore how turnover hurts your bottom line with real-life financials
  • Discover the top factors that encourage employees to stay, as well as what drives them away
  • Learn the 3 immediate steps that can increase your employee retention

Join Kara Rice, Jen Piccotti, and the Webinar Wednesday Team on February 12, 2020 at 2pm Eastern Time to Turnover-Proof Your Team!


A special thanks to RentCafe and acriHR 

 

RentCafe   acriHR

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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2019 was a phenomenal year for the Webinar Wednesday and Mastering Maintenance series, breaking attendance records for both programs for the third year in a row.  If you missed any of these webinars, we highly recommend you watch them to get the best rated lessons of the year and jump start 2020!

 

#5 (Tied) 

Toni Blake


Toni Blake

Toni Blake’s "Wings of Positive Change": 12 Powerful Human Habits for Successful Property Management

 

#5 (Tied)

Stephanie Graves

 

Stephanie Graves

Service FAIL - What To Do When Service Goes Bad

 

#4

Jennifer, Virginia, Debbie

 

Jennifer Staciokas, Virginia Love, and Debbie Phillips

Information Overload: The High Cost of Office Chaos

 

#3

Vicki Sharp


Vicki Sharp

Mastering Maintenance: What Maintenance Teams Need to Know About Fair Housing

 

#2

Kara Rice


Kara Rice

Day 1 Disaster Stories: 7 Biggest Mistakes You Make When Welcoming a New Team Member

 

#1 Top Rated Webinar In 2019 (PERFECT SCORE!)

Jackie Ramstedt

 

Jackie Ramstedt

Renewing Our Vows of Commitment for Customers for Life!

 

 

 


2018 was another astounding year for the Webinar Wednesday and Mastering Maintenance series, breaking attendance records for both programs for the second year in a row!  All of our speakers did an amazing job this year! As we announce our 2018 Insiders' Choice Award Winners, keep in mind, these represent the absolute best of the best.  If you missed any of these webinars, we highly recommend you watch them to get the best rated lessons of the year and jump start 2019!

 

#5 

Kara Rice

 

Kara Rice

What the World's Best Bosses Know about Leading Teams

 

#3 (Tied) 

Toni Blake

 

Toni Blake

How To Close Everyone! Toni Blake's Must Have Leasing Toolkit

 

#3 (Tied) 

Lisa Trosien

 

Lisa Trosien

The Power of Persuasion - Improving Your Personal Influence To Boost Sales Success

 

#1 Tied For The Top Rated Webinar In 2018

Toni Blake

 

Toni Blake

LOW Cost HIGH Revenue Rent Strategies

 

#1 Tied For The Top Rated Webinar In 2018

Rommel Anacan

 

Rommel Anacan

Legit Leadership: 10 Leadership Hacks in 60 Minutes!

 


2017 was a breakout year for the Webinar Wednesday and Mastering Maintenance series, breaking attendance records for both programs!  Not only did the series see larger audiences, but we also record highs for both audience rating and engagement!  So as we release our 2017 Insiders' Choice Award Winners, these represent the absolute best of the best - the top webinars over the entire year's schedule of 28 webinars.  If you haven't viewed these webinars yet, we highly recommend you watch them to get the best rated lessons of the year. 

 

#5 

Leah Brewer

 

Leah Brewer

Don't Call Me The "B" Word: The Loss of the Boss and the Love of the Leader

 

#4 

Stephanie Graves

 

Stephanie Graves

Marketing Plan Evolution – Making Sure Your Plan is Smokin’ Hot for 2018

 

#3

Don Sanders

 

Don Sanders

Mentored for Success

 

#1 Tied For The Top Rated Webinar In 2017

Doug Chasick

 

Doug Chasick

Fair Housing Ain’t Fair – It’s Equal, 2017 Edition

 

#1 Tied For The Top Rated Webinar In 2017

Rommel Anacan

 

Rommel Anacan

15 Leasing Hacks in 60 Minutes

 


2016 saw an amazing group of webinars and featured presenters, sharing a wealth of tips and trends on the subjects of marketing, leasing, resident retention, leadership, customer service, Fair Housing, maintenance, student housing, and other key property management elements.  Although the series overall had rave reviews, we are honoring the top five rated webinar presenters! 

 

#5 (tied)

Terri Norvell

 

Terri Norvell

Leadership Essentials: My team knows what to do. They just aren’t doing it!

 

#5 (tied)

Lisa Trosien

 

Lisa Trosien

Follow Up or Fail: It's up to you!

 

#4

Don Sanders

 

Don Sanders

Employees 1st, Customers 2nd – A Winning Management Philosophy

 

#3

Rommel Anacan

 

Rommel Anacan

How NOT to Lose a Resident in 12 Months!

 

#2

Rommel Anacan

 

Rommel Anacan

Pitch Perfect Selling! How to Hit All of the Right Notes When Selling to Different Types of Customers

 

#1 - The Top Rated Webinar In 2016

Toni Blake

 

Toni Blake

The Passion Workshop - The KEY Ingredient to Success During the Leasing Season

 

 

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Lori Webb

This session will be a power-packed round of implementable leasing and marketing ideas.  This will be fast paced and will give you a myriad of examples to help generate traffic and close more leases.  We will also share ideas to execute for property marketing, reputation and reviews, and customer service.  This presentation will cover any property budget type and community style, and will set you up with a marketing and leasing roadmap to execute at your property immediately! 

Join Lori Valenti Webb and the Webinar Wednesday Team on January 22, 2020 at 2pm Eastern Time to get overloaded with great leasing and marketing ideas for your properties!


A special thanks to RentCafe and 30 Lines 

 

RentCafe   30 Lines

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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Steve and Kara

It seems there are far too many distractions that cause us to work harder, pulling the team off course and draining their energy. This powerful life and career-coaching from Toni Blake will show your teams how to FOCUS using vision, direction, and momentum. Toni will teach you the importance of a shared vision for 2020, how to lead your team with clear direction, and then how to maintain the momentum.

  • Vision: Toni will help you to write your property’s vision statement. A vision statement guides strategy development, helps communicate the team’s purpose, keeps everyone on the same page and on track. A lack of vision stalls out a team and can freeze progress and performance.
  • Direction: Giving clear direction and knowing how to properly delegate is vital to mastering your goals. Toni will share the 5 essentials to clear delegation and how to visually support your direction.
  • Momentum: Uncertainty and doubt undercut your team’s confidence and creates fear of failure. Toni will show you how to remove the speed bumps that are slowing down your progress and how to build and maintain your team momentum.

Join Toni Blake and the Webinar Wednesday Team on January 15, 2020 at 2pm Eastern Time to Focus Your Team on Greatness!


A special thanks to RentCafe and Modern Message 

 

RentCafe   Modern Message

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.