Multifamily Insiders News

2019 was a phenomenal year for the Webinar Wednesday and Mastering Maintenance series, breaking attendance records for both programs for the third year in a row.  If you missed any of these webinars, we highly recommend you watch them to get the best rated lessons of the year and jump start 2020!

#5 (Tied) 

Toni Blake

Toni Blake’s "Wings of Positive Change": 12 Powerful Human Habits for Successful Property Management

#5 (Tied)

Stephanie Graves

Service FAIL - What To Do When Service Goes Bad

#4

Jennifer Staciokas, Virginia Love, and Debbie Phillips

Information Overload: The High Cost of Office Chaos

#3

Vicki Sharp

Mastering Maintenance: What Maintenance Teams Need to Know About Fair Housing

#2

Kara Rice

Day 1 Disaster Stories: 7 Biggest Mistakes You Make When Welcoming a New Team Member

#1 Top Rated Webinar In 2019 (PERFECT SCORE!)

Jackie Ramstedt

Renewing Our Vows of Commitment for Customers for Life!

2018 was another astounding year for the Webinar Wednesday and Mastering Maintenance series, breaking attendance records for both programs for the second year in a row!  All of our speakers did an amazing job this year! As we announce our 2018 Insiders' Choice Award Winners, keep in mind, these represent the absolute best of the best.  If you missed any of these webinars, we highly recommend you watch them to get the best rated lessons of the year and jump start 2019!

#5 

Kara Rice

What the World's Best Bosses Know about Leading Teams

#3 (Tied) 

Toni Blake

How To Close Everyone! Toni Blake's Must Have Leasing Toolkit

#3 (Tied) 

Lisa Trosien

The Power of Persuasion - Improving Your Personal Influence To Boost Sales Success

#1 Tied For The Top Rated Webinar In 2018

Toni Blake

LOW Cost HIGH Revenue Rent Strategies

#1 Tied For The Top Rated Webinar In 2018

Rommel Anacan

Legit Leadership: 10 Leadership Hacks in 60 Minutes!

2017 was a breakout year for the Webinar Wednesday and Mastering Maintenance series, breaking attendance records for both programs!  Not only did the series see larger audiences, but we also record highs for both audience rating and engagement!  So as we release our 2017 Insiders' Choice Award Winners, these represent the absolute best of the best - the top webinars over the entire year's schedule of 28 webinars.  If you haven't viewed these webinars yet, we highly recommend you watch them to get the best rated lessons of the year. 

#5 

Leah Brewer

Don't Call Me The "B" Word: The Loss of the Boss and the Love of the Leader

#4 

Stephanie Graves

Marketing Plan Evolution – Making Sure Your Plan is Smokin’ Hot for 2018

#3

Don Sanders

Mentored for Success

#1 Tied For The Top Rated Webinar In 2017

Doug Chasick

Fair Housing Ain’t Fair – It’s Equal, 2017 Edition

#1 Tied For The Top Rated Webinar In 2017

Rommel Anacan

15 Leasing Hacks in 60 Minutes

2016 saw an amazing group of webinars and featured presenters, sharing a wealth of tips and trends on the subjects of marketing, leasing, resident retention, leadership, customer service, Fair Housing, maintenance, student housing, and other key property management elements.  Although the series overall had rave reviews, we are honoring the top five rated webinar presenters! 

#5 (tied)

Terri Norvell

Leadership Essentials: My team knows what to do. They just aren’t doing it!

#5 (tied)

Lisa Trosien

Follow Up or Fail: It's up to you!

#4

Don Sanders

Employees 1st, Customers 2nd – A Winning Management Philosophy

#3

Rommel Anacan

How NOT to Lose a Resident in 12 Months!

#2

Rommel Anacan

Pitch Perfect Selling! How to Hit All of the Right Notes When Selling to Different Types of Customers

#1 - The Top Rated Webinar In 2016

Toni Blake

The Passion Workshop - The KEY Ingredient to Success During the Leasing Season

This session will be a power-packed round of implementable leasing and marketing ideas.  This will be fast paced and will give you a myriad of examples to help generate traffic and close more leases.  We will also share ideas to execute for property marketing, reputation and reviews, and customer service.  This presentation will cover any property budget type and community style, and will set you up with a marketing and leasing roadmap to execute at your property immediately! 

Join Lori Valenti Webb and the Webinar Wednesday Team on January 22, 2020 at 2pm Eastern Time to get overloaded with great leasing and marketing ideas for your properties!

A special thanks to RentCafe and 30 Lines 

   

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

It seems there are far too many distractions that cause us to work harder, pulling the team off course and draining their energy. This powerful life and career-coaching from Toni Blake will show your teams how to FOCUS using vision, direction, and momentum. Toni will teach you the importance of a shared vision for 2020, how to lead your team with clear direction, and then how to maintain the momentum.

• Vision: Toni will help you to write your property’s vision statement. A vision statement guides strategy development, helps communicate the team’s purpose, keeps everyone on the same page and on track. A lack of vision stalls out a team and can freeze progress and performance.
• Direction: Giving clear direction and knowing how to properly delegate is vital to mastering your goals. Toni will share the 5 essentials to clear delegation and how to visually support your direction.
• Momentum: Uncertainty and doubt undercut your team’s confidence and creates fear of failure. Toni will show you how to remove the speed bumps that are slowing down your progress and how to build and maintain your team momentum.

Join Toni Blake and the Webinar Wednesday Team on January 15, 2020 at 2pm Eastern Time to Focus Your Team on Greatness!

A special thanks to RentCafe and Modern Message 

   

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

Our industry is always trying to understand what the optimal staffing is for an apartment community, so we are helping to define what roles our employees play. By taking this confidential survey, you will get access to the results for FREE.

We value your privacy. If you share any personally identifiable information in the survey, it will remain completely private.

How do you staff your properties?

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Appfolio for sponsoring this survey!

      

Diversity in the workplace brings the best out in us, creates a leadership mentality and helps us grow beyond our current way of thinking. Contrary to that, not understanding diversity increases the chances of causing insult without realizing it, losing great talent, and even opening yourself up to expensive litigation.

Those who attend this webinar will know how to help prevent diversity discrimination, learn to be more accepting of diversity, and become more conscious of bias and stereotypes.

Learning Objectives:

• Understanding diversity
• The positive impact of diversity
• Bias vs. stereotype

Join Wesley Aleshire and the Webinar Wednesday Team on December 11, 2019 at 2pm Eastern Time to Understand Diversity!

A special thanks to Yardi and J Turner Research 

   

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

This course is designed for anyone in the office that wants to learn how to assist in creating a more effective service department. You will learn new approaches to communicating effectively with the service team about service requests, make-readies and about many of the products we use such as carpet, vinyl, and mechanical systems.

We will dispel many of the myths and deliver this information in an easy to understand but fun approach. You'll learn how a successful service department operates and how you can make a difference. This session gets rave reviews and it will forever change the way you view maintenance and deliver service to residents and each other.

Join Mark Cukro and the Webinar Wednesday Team on December 4, 2019 at 2pm Eastern Time to Avoid Maintenance Misfires!

A special thanks to J Turner Research and Yardi 

   

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

Are you making as much as others in the same position? We are updating our most popular survey of 2018 to assess increases and decreases in salaries in the property management industry so you can see how your salary compares! By taking this confidential survey, you will get access to the results for FREE. We have added some supplier categories to dig into supplier salaries, so please share with your supplier peers!

We value your privacy. If you share any personally identifiable information in the survey, it will remain completely private:

Salary Survey

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Swift Bunny for sponsoring this survey!