Latest

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Mary Gwyn

If you're still dumping information on your customer about rental rates, square footages, and other information they can't process quickly, you're doing it wrong. Your customers will retain more information and make a connection with you through storytelling as a leasing technique. Stories appeal to both logic and emotions - exactly what you want to do when making a sale to a prospective renter! They will be able to visualize themselves living in your apartments, as well as encourage them to lease. The 'call to action' is an essential part of the story. Join me in this fast paced session that provides you with the essential skills you need to build your  collection of 'pocket stories' that will improve your sales techniques as well as your closing success. 

Join Lisa Trosien and the Webinar Wednesday Team on July 24, 2019 at 2pm Eastern Time to Stop Relying On Concessions!


A special thanks to Yardi and J Turner Research 

 

Yardi   J Turnder Research

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Resident Events Survey

Effective leasing is always a moving target. If you are not adapting to new leasing trends and resident behaviors, you will soon be losing the edge against your competitors. Therefore, we are examining what strategies work best to get your prospects to sign a new lease. By taking this survey, you will get access to the results for FREE so you can find out what your competitors are doing to drive new leases!  (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:

What are the most effective leasing techniques in 2019?

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Yardi for sponsoring this survey!

SatisfactsYardi
Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Rommel Anacan

Does this sound familiar? "We've got amazing all-stars in our organization... just no bench strength behind them!" This is a common issue in many companies today - great front line stars, but no one to take their place when those stars get promoted or move on to other endeavors. In this Webinar you'll discover the essentials of developing a strong bench of "superstars in the making" that will be ready for the "big leagues" when their time arrives. If you lead a team or if you are a leader of leaders, you won't want to miss this important webinar.

Join Rommel Anacan and the Webinar Wednesday Team on July 10, 2019 at 2pm Eastern Time to Build a Strong Bench of Superstars!


A special thanks to J Turner Research and Yardi 

 

J Turner   Yardi

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Marketing

Most every community has some sort of program to engage with their residents through events at the property. But what events really drive retention and a "sense of community"? Are they affecting lease renewals, or do we throw parties just for the sake of throwing parties?

The survey takes just a few minutes to complete and results will be provided to survey participants for FREE! (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:

Resident Events Survey

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Appfolio for sponsoring this survey!

SatisfactsAppfolio
Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Mary Gwyn

Is this one of the first questions the prospect asks? WHAT'S YOUR ANSWER? Consumers are conditioned to look for “deals” in every aspect of life. They go online and get discounted airline tickets, vacation rentals, hotel deals – you name it. From grocery store coupons to BOGO “buy one get one,” the consumer rules! This course teaches participants the cost of concessions and how to lease without them. Instead of falling into the trap of giving free rent, make sure your team has all the techniques you need to maximize your revenue. After all, free rent is anything but cheap!

Join Mary Gwyn and the Webinar Wednesday Team on June 19, 2019 at 2pm Eastern Time to Stop Relying On Concessions!


A special thanks to Yardi and J Turner Research 

 

Yardi   J Turnder Research

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

User Rating: 5 / 5

Star ActiveStar ActiveStar ActiveStar ActiveStar Active

Toni Blake

No matter if you have a conventional or affordable housing community, and even in a good market, we are never guaranteed on “keeping” our residents. People are people no matter how much rent they pay or their income level; everyone is a valued asset to your property and to your company. Resident retention and customer service programs for all members of your team, including maintenance, must create an environment where residents are our greatest advocate for our service efforts. Establishing a “world class” approach to customer service with specific goals for every member of the team is the key. However creating a strong resident retention / customer service plan and effectively communicating with your “customers” to make them want to stay can be very challenging at times, especially when answering those difficult questions of “perceived value”. That is why we will take a closer look to help you “look through your resident's eyes”.

Join Jackie Ramstedt and the Webinar Wednesday Team on June 5, 2019 at 2pm Eastern Time to Learn How to Get Customers for Life!


A special thanks to J Turner Research and Yardi 

 

J Turner   Yardi

 

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Marketing

What apartment marketing strategies are most effective, and how have they changed from last year? We are looking to assess what trends are taking place in apartment marketing, and what methods are working the best.

The survey takes just a few minutes to complete and results will be provided to survey participants for FREE! (If you are not a property management company but still want results, please let us know). To take the survey, click on the link below:

Marketing Survey

Thanks for participating, and we look forward to seeing the results! A special thanks to SatisFacts Research and Rokit Now for sponsoring this survey!

SatisfactsRokit Now