One of the worst (but most necessary parts) of the job as a property professional is delivering news that the recipient really doesn't want to hear. From telling someone they will be evicted to correcting a staff person's behavior, these situations can be really difficult! Learn how to handle these meetings more easily. From pre-meeting prep to follow up, this session will take you through the difficult path to delivering bad news.
This webinar is eligible for Continuing Education Credits!Learn More
Join Lisa Trosien and the Webinar Wednesday Team in a special recorded broadcast to learn how to handle delivering bad news!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors
About Lisa Trosien:
A frequent multifamily speaker for the National Multihousing Council and other associations, Lisa is a dedicated professional contributing to different leasing programs all around the United States. Lisa is a busy woman as a multifamily speaker for various industry associations and a contributor to different magazines, as well as one of the founders of The Apartment All Stars. A celebrated professional and a multifamily speaker in the leasing and apartment industry, she is usually consulted as an industry expert by major publications in the United States, such as the Wall Street Journal, Newsweek, and the Chicago Tribune.
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.