The tools leaders use to move people to action and then keep them on the right path have been traditionally called the carrot and the stick. The carrot was the paycheck and the stick was termination. But today the tools used to motivate and maintain course need be more comprehensive and complex. With limited resources and complicated issues, site teams need to work together seamlessly and cooperatively to achieve the property's goals.
In this session, you will be introduced to the four key influencers on staff performance; what employees expect from their managers and leaders; how to motivate through positive feedback; how to hold people accountable through critical feedback; the six traits of inspirational leaders and the foundational principles they share.
Join Petra Marquart and the Webinar Wednesday Team in a special recorded broadcast to learn the power tools of leadership!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors
About Petra Marquart:
Petra Marquart is an inspirational speaker who has received rave reviews at property management conventions, conferences and meetings around the globe. She is principal in the global speaking and training firm, Petra Marquart and Associates. She has worked as a leasing agent, on-site manager, property/portfolio manager and as Vice President of Operations for Krohn Management Corporation —a Minnesota-based property management firm. As a licensed realtor, she managed over a thousand apartment units in Michigan and Minnesota. She is listed in Who’s Who of American Women and the author of the best seller, The Power of Service: Keeping Customers for Life. In addition, Petra developed and taught ‘Introduction to Property Management’ and ‘On-site Apartment Management’ for Hennepin Technical College as well as the ‘Management’ section of the Certified Resident Manager (CRM) program for the Minnesota Multi Housing Association. Whether speaking on customer service, leadership, personal power or performance, Petra’s skilled stage presence comes, in part, from her experience as a performer in Las Vegas with such stars as Elvis Presley, Tina Turner and some of the most recognized names in the world.
TransUnion Rental Screening Solutions offers property owners and managers powerful leasing insights that help increase occupancy, cut costs, maximize income and minimize portfolio risk. Our solutions are backed by our own industry-leading data and analytics. Trust TransUnion to provide more residents, clear decisions, and complete confidence.
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.