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Lessons In Excellence From Your Maintenance Team For the Entire Company

Lessons In Excellence From Your Maintenance Team For the Entire Company
$29.99 each

Most people think of maintenance doing work orders, fixing toilets, turning apartments, completing service requests. Behind the uniform and tool belt there are incredible lessons to learn. This webinar will share amazing customer service, communication, and skill builders our "front line" teaches us every day!  


Join Mary Gwyn and the Webinar Wednesday Team on a special recorded broadcast to Learn Amazing Customer Service from the Front Line!

Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors

About Mary Gwyn:
Mary Gwyn, CPM, is Chief Innovator of Apartment Dynamics, with over 20 years in the Multifamily Industry. She consults and trains for companies all over the country, utilizing her marketing and operating strategies on our own portfolio to produce unsurpassed results.   Her hands-on approach to multifamily paired with her industry foresight and tenacity helps her develop and implement innovative solutions, and web and in-person training programs, all designed to achieve a property’s maximum financial performance.  She is a regular speaker at industry events including NAA, company annual meetings, Realtors and Apartment Associations, and writes for trade publications, including UNITS Magazine,, and the Apartment Dynamics blog.  Learn more at!


Proudly Sponsored by
ePremium is the gold standard in renters insurance for the apartment industry, providing best-in-class products and services. Each of our policies have been enhanced to maximize protection on each occupied unit from commonly occurring resident-caused damages, like pet damage, carpet or countertop burns, small water damage, and even bed bug remediation in some locations.
Proudly Sponsored by
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

Comments for this event:
Pryor Creek
Gave good ideas on customer service with residents and how to build your staff up.
Very informative and lots of good tips.

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