Leading Your Team to Excellence

Today's multi-generational workforce requires leaders to be clear, concise and walking the talk when it comes to productivity, teamwork, and putting the resident first. This webinar will provide you tools, tips, and processes to create a synergistic team, lay out clear expectations and goals and proactive problem solving. Key take-aways will be:

  •  Learning a process for coaching and feedback
  •  Setting clear expectations for your team or organization
  •  Leading multi-generations

Join Kimberly Pung and the Webinar Wednesday Team in a special recorded broadcast to Get the Tools to Lead Your Team to Excellence!


Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors


About Kimberly Pung:

Master Connection Associates, (MCA) is a premier international consulting and training firm specializing in customer service, sales, and leadership.  In addition to being a lead facilitator, Kimberly oversees the training and design team, keeping us at the forefront of industry trends.  Kimberly has a passion for service and leadership excellence and this comes through in her energy and presentation style. Prior to joining MCA, Kimberly was Director of Training for Pebble Beach Resorts. In that role, she managed all training and organizational development, which included three hotels, five golf courses and a spa. Kimberly’s coaching skills and enthusiasm promotes open communication and active participation in her workshops. She works with customers in sales, customer service and leadership training.

Proudly Sponsored by
Spherexx.com is an award-winning advertising agency, software developer and business intelligence provider for the multi-housing industry since 2000. Spherexx offers full stack marketing services, from branding concepts to revenue boosting campaigns, website development, revenue management, kiosks, leasing CRM, custom software and mobile application development.
Proudly Sponsored by
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

List of the comments:
Stacey Madonia
The SMART approach to addressing concerns is very helpful!

Ashley Sheffer
Loved the information!!! So helpful especially to newer managers or people who aren't comfortable with this stuff yet.

Nancy Alex
I like all the suggestions on how to approach different situations. I really struggle with it and I believe that this will help! Thanks

Sarah Drum
Very easy to follow. Energized and Lively.


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