Our greatest amenity is our humanity, but being a great human being is not about a single act of kindness. Great human beings have daily habits that inspire relationships and make the world around them a better place. When we take those habits into our work life, we find reduced conflicts, and improvements in resident retention, relations, renewals, and online reputation. Toni will show how developing our humanity helps us to balance authority with compassion, demonstrate integrity, and act with kindness, showing that the key to effective property management lies within ourselves.
You will love the lesson on how to listen without distractions, stay on the “people” train of thought, communicate our intentions, and offer constructive advice instead of destructive criticism. Finally, she will challenge your team’s Citizenship Goals for 2019 to make a difference in their community, city, and world.
In a world full of negativity, people are overwhelmed. This webinar is for everyone who wants to turn important micro-moments in life into positive action. Toni Blake will give you WINGS of positive change to add “LIFT” to your personal and business life!
Join Toni Blake and the Webinar Wednesday Team in a special recorded broadcast to Get Your Wings!
BONUS: Toni has designed a 2019 Human School Pocket Guide including monthly Human School lesson cards with assignments. They are also available as downloadable screensavers. Spend one hour to set your year on course to being a more productive person and a better human being.
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors
About Toni Blake:
Toni Blake was honored with the MultifamilyPro Industry Legend Award in 2008 and tours with the Apartment All Stars. She presents across the US, Canada, Europe and is the only Professional Industry Comedienne preforming on many top US comedy stages. She is a co-author of “The Complete Guide to Leasing Apartments” and featured in industry trade magazines. She's toured over 50 cities each year for 30 years inspiring thousands of industry professionals.
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.
J Turner Research is the leading market research firm exclusively serving the multifamily industry. Our robust survey programs and fully integrated online reputation management platform offer customer insights and actionable data to drive revenue. Our ORA™ score serves as the industry standard for measuring a property/company's online reputation.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.