Day 1 Disaster Stories: 7 Biggest Mistakes You Make When Welcoming a New Team Member

Short staffed? Join the club. In today's tight job market, finding quality team members for your leasing office or maintenance team is nearly an impossible task. Once you finally land that new-hire, don't blow it by botching their first day! Consider these less-than-ideal first impressions many team members face on the first day:

  • No one is expecting the new associate. Surprise!
  • The whole day is spent on filling out forms from HR.
  • The boss is too busy to meet, so dispatches someone who doesn't know anything to do it instead.
  • The new hire has no phone number, no email account, no access to property management software, no keys, and certainly no business cards.
Kara Rice was a 2018 Insiders Choice Winner!
2018 Insiders' Choice Winner

Is it any wonder that nearly 25% of employee turnover happens within the first 45 days on the job? In this session, we'll dive into the 7 cringe-worthy mistakes managers make that cause new hires to make a fast break for the exit. More importantly, we'll identify what you should do differently to help your new team member feel valued, welcome, and eager to contribute. You'll walk away with practical, actionable solutions to improve your onboarding experience, and slow down the revolving door that is high employee turnover.

Join Kara Rice and the Webinar Wednesday Team on this Special Recorded Broadcast to Avoid First Day Disasters!




Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Recruiting Directors


About Kara Rice:

Kara Rice, founder of Experiment Learning & Talent Development, has more than 25 years of experience in multifamily property management. With roots onsite, in 1999 she co-founded Grace Hill, the industry’s leader in online education, where she oversaw eLearning content development. Additionally, she was part of a leadership team that created a work culture renowned for innovation, enthusiasm, and camaraderie. Passionate about training and engagement, she works with management companies to expand their team members’ knowledge and skills and is a frequent presenter at industry conferences. Kara lives in South Florida where she and her husband are raising their three kids and dodging hurricanes.

Proudly Sponsored by
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.
Proudly Sponsored by
J Turner Research is the leading market research firm exclusively serving the multifamily industry. Our robust survey programs and fully integrated online reputation management platform offer customer insights and actionable data to drive revenue. Our ORA™ score serves as the industry standard for measuring a property/company's online reputation.

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

List of the comments:
Danielle Cannon
Very Informative, great ideas, very good presenter.

Theresa Atkinson
Very informative and fresh! We have been stuck doing it the old way for so long, these were some great ideas.

JR Espada
It offered new ideas about changing the beginning for a new hire. It was done well.

Lisa Fagan
Direct and to the point. Good examples without too much fluff.

Bayberry Village
I liked the idea of making a new hire's first day a part of a team effort to make them feel welcome. I think that it would make such a day less daunting than it already is.


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