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8 Free and Inexpensive Strategies to Enhance the Resident Experience

8 Free and Inexpensive Strategies to Enhance the Resident Experience
$29.99 each

Everyone is talking about the customer experience because it’s harder than ever to stand out in the sea of choices our prospects and residents have today. Focusing on creating positive customer experiences not only helps us capture more leases in an uber-competitive world, it can lead to additional revenue and a better property reputation. A pleasant experience leads to happy customers, and happy customers who will tell their friends and family!

Many organizations are spending tons of money on the customer experience, but you don’t have to! Join us for this webinar and learn free and inexpensive tried-and-true ways to enhance your customer’s experience.

Attendees will:

  • Understand the importance of the customer ‘experience’
  • Hear real-life examples of positive customer experience approaches
  • Learn 8 FREE and INEXPENSIVE ways to enhance the customer experience that can be implemented TODAY

Join Mindy McCorkle and the Webinar Wednesday Team on this Special Recorded Broadcast to Enhance the Customer Experience!

Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Maintenance Team Members


About Mindy McCorkle:

Mindy McCorkle has 30+ years of leadership experience in restaurant operations and property management. She has won too many awards for her leadership and contributions to list, and she doesn’t really like talking about them anyway.

Mindy jumped from executive leadership to business ownership in 2013 when she founded Enhancement Talent Development, LLC. Talent identification and development is her gift and she gladly shares that gift through her work. She provides customized training, workshops, keynotes, curriculum development, coaching, and consulting services, focusing on identifying and aligning talent, and helping individuals reach their professional and personal goals.

She brings a unique authenticity to every presentation and shares transformational insight from her experience. She’s not just a speaker and trainer; she’s a game changer! And she’s facilitated exceptional learning experiences for more than 20 years.

Proudly Sponsored by
APTEXX creates an easy experience for both residents and property managers. We integrate with your property management software to attract more prospects, engage more residents and collect more payments. APTEXX reduces resident turnover and increases the bottom line through integrated mobile rent payments, resident messaging, EMS, 1-click mobile surveys, and mobile maintenance requests.
Proudly Sponsored by
RentCafe.com and the RentCafe marketing suite provide powerful marketing services to drive qualified traffic to apartment communities. ILS advertising, Search Engine Optimization, Pay Per Click Advertising, Social Media and Reputation Management services help property managers and marketers fill vacancies and meet occupancy and revenue goals.

 


* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

Comments for this event:
Sundance West Haley
Everything was great the quality was a bit blurry.
Alyssa Saul
I really enjoyed hearing some new ideas on how to engage with and create an emotional attachment during virtual tours and follow up to enhance the overall experience. I love numbers and was surprised at the percentages provided regarding resident loyalty and likelihood to shop around based on personal/emotional experience. The webinar was fabulous and I have 3 pages of notes and ideas to reference; thank you! :)
Dee Yuri
informative and positive information
Tanah Waterman
I liked a lot of the suggestions, especially the hand written notes and seeing the differences in the emotions from the photos
Nermina Suljic
I love learning and taking notes on what attracts prospects and what helps us renting units.
Michael Miller
loved the numbers. Loads of information. Wishing the whole thing was longer. Good Job !
Maureen Graef
I will no longer be sending out the generic "Thank you for touring" email. I loved the personal note. It just makes you feel like you connected.
Carla Herberger
I enjoyed the information and delivery, I appreciated the facts that were given and the enthusiasm in which it was given. It is refreshing to gain ideas on how to stay on top of the market and keep it fresh and real for our current and future residents, Thank you.
Art Pavlenko
Great examples for ways to follow up after a tour in a way to gain an emotional connection.
Beth Hayes
I loved all the different scenarios presented for creating a great customer experience. I am a older manager and not on all the new internet creations, but this gave me inspiration to get my leasing staff on these new things. Customer satisfaction it the key for a lasting relationship with the prospect/resident.
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