Building a Better Culture - Why Emotionally Intelligent Leaders Win

Building a Better Culture - Why Emotionally Intelligent Leaders Win

Webinar presented by Valerie M. Sargent

On Demand
$29.99 each

Leaders in property management know from the first time a resident or a client yells at you, an emotional reaction happens. Many people don't realize Emotional Intelligence (aka your EQ) is involved in nearly every aspect of our business. Being aware of your emotions and leadership style helps you handle yourself effectively. Personal and social competence skills will help you guide your team to better results, enhanced communication and higher productivity. Are you aware of the team culture you are creating as a leader? Discover how your EQ makes you a stronger, better leader.

  • Learn how EQ fits into your overall Leadership skills
  • Discover how to de-escalate an emotional situation
  • Identify what type of emotional culture you create as a leader
  • Explore the six types of emotional leadership styles and which works when
  • Discover how your emotional intelligence makes you a stronger leader

Join Valerie M. Sargent and the Webinar Wednesday Team on this special recorded broadcast to Learn How to be an Emotionally Intelligent Leader!

Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors

About Valerie M. Sargent:

Valerie M. Sargent is President of Yvette Poole & Associates. A national Speaker, Trainer, Consultant, Investor and EQ Executive Trainer/Coach, Valerie specializes in Leasing, Sales, Marketing, Customer Service and Leadership. Her Level 1&2 TalentSmart Emotional Intelligence certification has her taking companies’ teamwork and communication to inspiring new levels. After over 25 years in the multifamily industry, this expert knows how to bring vitality to individuals and organizations! Find her at and

Proudly Sponsored by
Swift Bunny was born and raised in the multifamily industry. We are the brainchild of people-focused innovators. With a team powered by proven track records and rock-solid relationships, we understand employee engagement, retention, and company culture better than anyone else. Our Ingage™ lifecycle feedback system will help enhance your brand reputation, improve employee satisfaction, and boost your bottom line.
Proudly Sponsored by and the RentCafe marketing suite provide powerful marketing services to drive qualified traffic to apartment communities. ILS advertising, Search Engine Optimization, Pay Per Click Advertising, Social Media and Reputation Management services help property managers and marketers fill vacancies and meet occupancy and revenue goals.


* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.


Comments for this event:
Shannon Dunham says
I had no idea that I was lacking in these skills, thanks for sharing the steps that will help me improve!
The Regency says
It was presented very nicely and it was great to get info on a subject we don't hear enough about.
Rikki Hemsley says
Very well organized. Kept me engaged.
HeatherLynn LaVeck says
It was very informative. I am looking forward to improving on some of my skills.
Melanie Zimmerman says
focussed me on working on myself
Windy Plains says
Interesting topic and fun to watch

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