Do different generations really have communication preferences? Yes, they can! Texts, emails, chats, posts, tweets ...with renters spanning multiple generations today, not all communication channels will be equally embraced. With this session, we will go beyond discussing the differences between generations and create an engagement roadmap for each different group! A little understanding of each generation can go a long way in ensuring your message will be well-received with prospects and residents to improve chances for new leases and renewals. In this training, we will share practical and successful communication tips and examples that will resonate across all generations ... from "boom" to "z"!
- Baby Boomer, Gen X, Millennial & Gen Z preferred communication channels
- Specific examples of communicating with each generation
- The anatomy of sticky messaging
Join Anissa Faus and the Webinar Wednesday Team on this Special Recorded Broadcast to Learn How To Communicate With Each Generation!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors
About Anissa Faus:
Anissa Faus is a highly regarded multi-family leader with expertise in training, coaching, advising, asset management, and team collaboration. A noted educator with astute interpersonal and communication skills, her calling is driving advocacy, transparency and synchronized learning transfer. She has spoken at such events as NMHC OpTech, AAMD and is a published author and recipient of several awards including “Most Outstanding Training Professional”, “Competent Toastmaster/Leader”, and “The John Maxwell Team”.
Anissa enjoys training and competing as a black belt in martial arts. She lives in the gorgeous state of CO, loving and living an adventurous life with her husband, two boys and Labradesian, Scout.
Luxer One is a technology company specializing in the secure delivery and pick up of goods. The company's smart package lockers and controlled access technology is used across industries, including residential, retail, office, and university. The company has performed over 27 million locker deliveries globally through its advanced technology platform.
RentCafe.com and the RentCafe marketing suite provide powerful marketing services to drive qualified traffic to apartment communities. ILS advertising, Search Engine Optimization, Pay Per Click Advertising, Social Media and Reputation Management services help property managers and marketers fill vacancies and meet occupancy and revenue goals.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.