Mastering Maintenance: Save Time and Resources by Empowering Residents to Tackle Simple Work Orders

Mastering Maintenance: Save Time and Resources by Empowering Residents to Tackle Simple Work Orders

Webinar presented by John Schojan

On Demand
$29.99 each

The easiest work order is the one that is fixed before you realize it even existed.  While some work orders are complex and need a maintenance technician’s attention, many can be tackled by residents themselves, empowering them to immediately take care of the problem, while reducing work load on an already taxed maintenance team.  By creating short, easy-to-produce videos on a variety of common resident questions, residents can address simple issues that often eat up expensive maintenance time and resources.  

In this webinar, you will learn:

  • How to make simple-to-create videos for the residents, educating them on their appliances
  • What videos will cover the majority of common easily-fixed resident work orders
  • How to reduce  work order volume to give maintenance teams more time for critical community needs

Join John Schojan and the Webinar Wednesday Team on this Special Recorded Broadcast to Reduce Work Orders!

Want a discount?  Sign up for the entire four-webinar Mastering Maintenance Webinar Series for a discounted rate!

 About John Schojan:

John Schojan is the Director of Maintenance for Bonaventure Property Management. John has worked in the Multifamily industry for over 30 years, serving as a groundsman, and working his way through the ranks to his present position. He believes that hard work, determination, training,organization, and communication, are the keys to building a successful Property Maintenance Team. Outside of work, John enjoys spending time with his family, camping, and fishing.  


Proudly Sponsored by
Leonardo247 is remote performance management software that streamlines operations for real estate managers by turning policies and procedures into daily guidance for onsite teams. Leonardo247 mitigates operational risk by automating key inspections, preventative maintenance, workflows, code compliance, work orders and critical tasks and offers management executives real-time visibility into activities at their properties.
Proudly Sponsored by
Chadwell Supply began with three brothers. The second generation now operates Chadwell Supply and the "Chadwell Supply Family" includes hundreds of employees working hard to lead the MRO industry. We supply multifamily communities from fourteen branches serving customers across the country with competitive pricing, the highest fill rate in the industry, and legendary customer service.


* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.


Comments for this event:
Christianna Pedley says
I liked hearing from maintenance
Rick Rose says
Knowledge of posting Facebook And Instagram.
Michael Clark says
Michelle Skemp says
Video examples were good.
Sara Eastler says
I liked that it was concise and showed examples.
Erik McKinster says
Got me thinking outside the box. Great idea
Katherine Sanchez says
John was great!
Vincent Nguyen says
I liked the interaction between the listeners and the host
Olivia Tinlin says
Tara Snider says
I really liked the examples of videos to use and why creating videos saves time and money.
Ellen Hoffman says
liked having the slide pages to go by for notes

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