Today’s customers expect you to anticipate their needs. They expect a high level of customer service and will switch to your competitor if they don’t get it. In this session participants will see data to explain why customer experience is more important than ever. They will learn to define various levels of service and explore the notion of active listening and closing the communication loop. Participants will leave this session with a clear roadmap that will guide them to consistently deliver a level of service that will WOW their customers and keep them renewing!
- How to establish rapport
- How to apply active listening
- How to determine what the customer "really" wants.
- How to garner positive reviews
Join Gabrielle Gonzalez and the Webinar Wednesday Team onthis Special Recorded Broadcast To WOW Your Customers!
Proudly sponsored by:
Leonardo247 is remote performance management software that streamlines operations for real estate managers by turning policies and procedures into daily guidance for onsite teams. Leonardo247 mitigates operational risk by automating key inspections, preventative maintenance, workflows, code compliance, work orders and critical tasks and offers management executives real-time visibility into activities at their properties.
Reach your audience, goals and potential with a full-service digital marketing agency for property management businesses. REACH by RentCafe® certified experts are ready to help you create a winning web presence that drives conversions with complete transparency. Our services include website development, SEO, PPC, social media, reputation management and more. See what’s possible:
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.