How to Deliver a WOW Customer Experience


Webinar presented by Gabrielle Gonzalez

On Demand
$29.99 each

Today’s customers expect you to anticipate their needs. They expect a high level of customer service and will switch to your competitor if they don’t get it. In this session participants will see data to explain why customer experience is more important than ever. They will learn to define various levels of service and explore the notion of active listening and closing the communication loop. Participants will leave this session with a clear roadmap that will guide them to consistently deliver a level of service that will WOW their customers and keep them renewing!

  • How to establish rapport
  • How to apply active listening
  • How to determine what the customer "really" wants.
  • How to garner positive reviews

Join Gabrielle Gonzalez and the Webinar Wednesday Team onthis Special Recorded Broadcast To WOW Your Customers!

About Gabrielle Gonzalez
Gabrielle Gonzalez
About Gabrielle Gonzalez
Proudly sponsored by:

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* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.


Comments for this event:
Karen Torres says
This was all very useful information for our success in the WOW factor
Jennifer Woynton says
Loved the content, great ways to stretch your CS skills.
Vivian Hartig says
It re-iterated what we should be doing daily. It was a great shot in the arm and well worth remembering the customer service aspect of multi-family.
Maritzza Zamudio says
very informative ,great tips
Diana Walker says
Energy, enthusiasm, practical application of steps. all were fantastic!
Martha Pilon says
I liked the tips and advice. Very helpful.

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