We capture roughly 75% of prospect leads via the web or email, and yet we struggle to consistently manage all of them. How can we support a healthy internet response? We prepare. Thoughtful preparation is how we promote confidence in our TEAMs, limit their anxiety when managing the queue, and respond timely and with precision. Effectively capturing your leads will result in less wasted marketing dollars as you work to maintain high occupancy at higher rent levels!
Reduce Associate Anxiety
Improve the management of your Queue and ALL Web/Email Leads.
Be More Thoughtful
Consider how challenging it is to manage our prospect queues.
Build consistency in prospect response time.
Examine Your Prospect Responses
Carefully consider how you reply to online leads.
Utilize tools to better manage time and promote TEAM member confidence.
How to better evaluate your opportunities and encourage outperformance.
Join Brett Murphy and the Webinar Wednesday Team on June 28, 2023 at 2pm Eastern Time To Prepare your Team!
About Brett Murphy
Brett Murphy is the Vice President of Education, responsible for oversight and facilitation of onboarding and support for all Wood Residential associates. He promotes portfolio-wide learning on operational efficiencies, policies and procedures, prospect and resident experience, and reputation management. Brett joined Wood Residential in 2013 and has held multiple positions within the organization, including Property Director and Regional Education Director. He started his multifamily career in a property maintenance role and has an ongoing affinity for that side of the business.
In Brett’s personal time, he enjoys hiking trails across Florida and northern Georgia with his wife and two children. His passion is surf fishing, and he dreams of catching the elusive Silver King (aka Atlantic Tarpon).
Brett is universally EPA certified by the ESCO Institute and maintains a CPO designation.
Proudly sponsored by:
Realtor.com® Rentals connects our multifamily partners’ diverse communities with untapped rent-ready prospects on our easy-to-use rental marketplace. For over a quarter century, Realtor.com® has pioneered digital real estate, and by harnessing the power of our flexible advertising partnerships, your leasing teams can convert quality traffic and increase portfolio performance, today.
For multifamily Property Managers facing a long list of job duties and even longer days, MRI Software is the multifamily expert in your corner who can give you precious time back at every stage of the resident lifecycle. With MRI, you can handpick from a suite of advanced property management tools that work together, separately or with your existing tech so you always have just what you need to take care of residents, take care of business, and still have time to take care of yourself.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.