Don’t overlook the importance of performance management! As a supervisor, it is critically important to practice accountability at all levels, all the time. Holding your team members accountable can help employees to better understand their role in the company, including what they produce, how their work impacts the company, and how they should interact with others. Accountability is an important and useful tool in your professional “toolbox”, where it can help ensure that the best performers are identified, kept happy and challenged, while producing optimal business outcomes and modeling behaviors.
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Learning to hold your people accountable
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Learning modeling behaviors Coaching / Mentoring Skills
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Problem Solving Performance Management Supervisory Skills
Join Kristin Pine, Scott Ployer, and the Webinar Wednesday Team on this Special Recorded Broadcast To Hold Your Team Accountable!
About Scott Ployer
Scott Ployer, CPM©, MFE, CSM, CSHCO, NAHP-E, CGPM™, is president & CEO of National Property Management Strategies Group, LLC. Scott founded NPMSG, LLC in 2019 and the firm provides its clients with a variety of outsourced consulting services, including but not limited to, property, asset, and facilities management, strategic planning, professional development trainings, risk management and environmental health and safety programs, enhanced asset preservation through renovation, rehabilitation & modernization, and construction project management oversight. Scott also works with his clients to plan, develop, and execute site specific energy and sustainability reduction and conservation initiatives. He also helps to procure federal, state, local, and other grant funding opportunities for his clients in support of their mission.
Scott’s diverse experience, spanning nearly four decades has helped the companies and clients with whom he has been affiliated save tens of millions of dollars over the years as well as increasing property asset values significantly.
About Kristin Pine
With over 25 years’ experience, Kristin Pine holds many industry designations, including the prestigious Certified Property Manager (CPM®) and Accredited Residential Manager (ARM®) from IREM, Institute of Real Estate Management. She is also an NAHP-e, National Affordable Housing Professional-Executive Level credential holder, and a SHCM, Specialist in Housing Credit Management tissued by NAHMA, National Affordable Housing Management Association, among others. Prior to joining Marina Bay Management in 2024 as their Director of Affordable Housing, Kristin has also been an Associate Lecturer since 2008 at Curry College in Milton, MA, where she has taught several Residential Property Management courses for students to earn the Certified Apartment Manager (CAM) designation issued by NAAEI, National Apartment Association Education Institute. Ms. Pine is also both a regional and national instructor for the Rhode Island Chapter #88 of IREM, National Property Management Strategies Group’s (NPMSG) Academy, and now for Multifamily Insiders.
Always the student, Kristin is finishing up her degree online at Southern New Hampshire University. Ms. Pine resides in Rhode Island, is along-time board member and the upcoming Treasurer for the Boston IREM Chapter #4, and a Past President and Director Emeritus for the New England Affordable Housing Management Association (NEAHMA).
Proudly sponsored by:
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As a trusted partner to 12 of the top 20 property management companies recognized by the National Multifamily Housing Council, BetterBot combines cutting-edge AI technology with a human-centric approach. Our platform automates routine tasks, enabling property teams to focus on creating meaningful connections and thriving communities. With BetterBot, you gain the confidence to navigate challenges, fill properties faster, and drive sustainable growth. Together, we’re reshaping the future of multifamily property management.
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* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.