In today’s market, one negative TikTok or Instagram post can spread faster than any marketing campaign, shaping public perception, damaging onsite teams’ reputations, and even influencing leasing decisions. This session will unpack how non-resident and resident-driven content impacts brand trust and occupancy, why social media has become the “new word-of-mouth,” and what executives can do to mitigate risks. Executives will leave with a clear framework to safeguard their teams and bottom line in the digital-first leasing landscape.
-
Understand how online reviews and viral content directly affect occupancy.
-
Protect onsite teams from reputation damage.
-
Develop proactive social listening and response plans.
-
Turn negative narratives into opportunities for stronger resident engagement.
-
Join Liz Newkirk and the Webinar Wednesday Team on May 20, 2026 at 2pm Eastern Time To Learn How to Protecting Your Team
Proudly sponsored by:
BGSF delivers premier property management staffing and workforce solutions for apartment, luxury, and commercial communities. Recently honored as a National Apartment Association’s Supplier Company of the Year, BGSF partners with leading property management firms across North America to connect them with top-tier talent, from leasing agents and maintenance technicians to concierge professionals, property operations experts, and more. By combining advanced technology with comprehensive training, BGSF boosts operational performance and drives results across residential and commercial real estate, offering flexible staffing solutions for both short-term and long-term needs.
www.BGSF.com
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
