Being an effective supervisor is being able to get results with people and resources while meeting business goals. Coaching is about bringing out the potential in people, helping them achieve their goals, the goals of the team and improving performance individually and collectively. In this session you’ll learn proven strategies to the 4 level of coaching employee performance and how to adapt your style for each one to coach them effectively:
We will also cover:
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The factors necessary for success in a workplace.
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How to better frame conversations that are meaningful and get results.
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The most common mistakes supervisors and managers make and how to avoid them.
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What top coaches do to improve morale and get the best from everyone.
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So, if you want to become a better supervisor, leader, and coach that improves morale, service and results, this session is highly recommended. It is fun, engaging and very informative!
Join Mark Cukro and the Webinar Wednesday Team on March 11, 2026 at 2pm Eastern Time for Mastering Maintenance!
Want a discount? Sign up for the entire four-webinar Mastering Maintenance Webinar Series for a discounted rate!
About Mark Cukro
Mark is the President of Plus One Consulting, Inc. and founder of Service Team Training.com. Mark is a national speaker and a leading resource in the field of service team development and training. Prior to Starting his own company he was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes. His certifications include, CAPS, CAMT I, CAMTII, CPO, CPO Instructor with the National Swimming Pool Foundation, EPA proctor for the 608, 609, and R-410a certifications as well as all HVAC Excellence courses. Mark is also a NAAEI Instructor and worked on the development of the new CAMT program. On a personal note, Mark is a Jiu Jitsu Coach and owns and operates a Martial Arts Academy in Harrisburg, NC.
Proudly sponsored by:
Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.
www.AppWorkCo.com
Chadwell Supply began with three brothers. The second generation now operates Chadwell Supply and the "Chadwell Supply Family" includes hundreds of employees working hard to lead the MRO industry. We supply multifamily communities from fourteen branches serving customers across the country with competitive pricing, the highest fill rate in the industry, and legendary customer service.
www.ChadwellSupply.com
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
