FACT: For the past five years, complaints alleging discrimination due to disability accounted for almost half of all fair housing complaints.
FACT: The “aging of America” produces more disabled customers every day.
FACT: HUD is aggressively pursuing housing discrimination complaints.
FACT: All multifamily professionals need to keep current about disability, accommodation and modification compliance!
During this webinar, we will:
- Review the definitions of DAaM and “Reasonable”
- Look at several actual cases to identify do’s and don’ts about working with disabled customers
- Learn ten specific things to never say or do regarding disabled customers
Join Doug Chasick and the Webinar Wednesday Team in a special recorded broadcast to learn specific things to never say or do regarding disabled customers!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors
About Doug Chasick:
Doug Chasick is “The Apartment Doctor”, restoring rental health to multifamily professionals. With 37 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property, and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. A nationally recognized speaker and author, Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. He is a Senior Instructor member of the NAAEI Faculty, leading the Advanced Instructor Training course and NAAEI designation courses. A licensed Real Estate Broker in Florida and Georgia, he is also a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the 2010 NAAEI Apartment Career & Education (ACE) award and the 2010 Legends of the Industry award from Multifamily Professional and the Annual Brainstorming Sessions.
Apartment Guide is the rental resource that connects apartment consumers to their ideal place to live, providing a simple guide to apartment living through content-rich listings in a user-friendly format with Internet, mobile and social media solutions allowing renters and property managers to connect wherever and whenever.
MRI Software offers highly flexible property management solutions to the global multifamily and commercial real estate management industries. MRI helps clients improve their bottom line and maximize returns on their portfolios with robust solutions focused on efficient multifamily property management, accounting, and marketing.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
