Press The Easy Button! Creating a Culture of Customer Service

From policies to procedures to practice, why does everything have to be so hard? Attend this session to improve customer and coworker interaction, reduce frustration, and enjoy a laugh or two. Packed with tips and tools, you'll leave with strategies to make life smoother for your team, your client, your customer, and ultimately yourself, while achieving the business' goals. Create a Culture of Customer Service that's Easy-Breezy and Achieves Your Goals!  

Join Mary Gwyn and the Webinar Wednesday Team on this special recorded broadcast to Create A Culture of Customer Service!


Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors


About Mary Gwyn:
Mary Gwyn, CPM, is Chief Innovator of Apartment Dynamics, with over 20 years in the Multifamily Industry. She consults and trains for companies all over the country, utilizing her marketing and operating strategies on our own portfolio to produce unsurpassed results.   Her hands-on approach to multifamily paired with her industry foresight and tenacity helps her develop and implement innovative solutions, and web and in-person training programs, all designed to achieve a property’s maximum financial performance.  She is a regular speaker at industry events including NAA, company annual meetings, Realtors and Apartment Associations, and writes for trade publications, including UNITS Magazine, MultifamilyInsiders.com, and the Apartment Dynamics blog.  Learn more at www.AptDynamics.com!

Proudly Sponsored by
For over 15 years, Respage has partnered with multifamily companies to build more engaged communities, one experience at a time. Through a trusted social media and reputation management platform, a highly effective array of paid search services, and cutting edge AI chatbot tech, Respage stays true to this idea today and remains the leading marketing provider for thousands of communities.
Proudly Sponsored by
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

List of the comments:
Julie Demand
I liked the tips for improving morale between co-workers and customers.

Carri Graber
Very informative and some great ideas. We all get busy and just don't think of the little things we can do to " press the easy button "

Tom Gwyn
Love the examples of "real" issues.


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