Toni Blake Presents: Closing on First Contact

Toni Blake Presents:  Closing on First Contact

Webinar presented by Toni Blake

On Demand
$29.99 each

Prospects only contact us today when they are ready to decide, yet 50% of onsite phone calls and emails onsite go unanswered. The first contact is our opportunity to move to the top of the list or get scratched. Elevating the skills in this performance is vital to growing your economic occupancy. While onsite leasing, Toni found the consumer was ready on the first contact to allow her to walk them through the details of leasing at the community and make that commitment!

When you take off your sales hat and became a facilitator, you’ll find yourself closing the lead on the first contact. Toni wants to show your teams how to:

  • Be a Facilitator in 2020: Today's market is full of distrust, information overload, and a lack of human compassion. Your future resident needs a person who can unravel the leasing process and make it easier. Learn how to be a 2020 Leasing Facilitator in a market full of confusion, be a help instead of hype, and facilitate the lease for your future residents.
  • Sitting on, GO!: If you have followed Toni, you know, she believes in premeditated leasing. Be ready when they call or email with tools/documents you can attach in 10 seconds to follow-up.
  • Beyond Collateral: Facilitating is beyond the printed collateral. This plan includes building follow-up tools that bring all the details and steps together into an easy to follow the YES path.
  • Add FUN to the decision process: To spice up the process, Toni has designed a fun attachment with a long list of the possible theme music to add some fun to the job.

Join Toni Blake and the Webinar Wednesday Team on This Special Recorded Broadcast to Start Closing on First Contact!

Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors

About Toni Blake:

Toni Blake was honored with the MultifamilyPro Industry Legend Award in 2008 and tours with the Apartment All Stars. She presents across the US, Canada, Europe and is the only Professional Industry Comedienne preforming on many top US comedy stages. She is a co-author of “The Complete Guide to Leasing Apartments” and featured in industry trade magazines. She's toured over 50 cities each year for 30 years inspiring thousands of industry professionals

Proudly Sponsored by
Modern Message is the creator of Community Rewards - a resident app that combines the onsite marketing and operational efforts into one solution which rewards online engagement with the apartment community. Residents can earn reward points for completing various tasks at their community which can be traded for gift card prizes.
Proudly Sponsored by and the RentCafe marketing suite provide powerful marketing services to drive qualified traffic to apartment communities. ILS advertising, Search Engine Optimization, Pay Per Click Advertising, Social Media and Reputation Management services help property managers and marketers fill vacancies and meet occupancy and revenue goals.


* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.


Comments for this event:
Jessica Chapman says
Toni is always motivation and relatable. There is so much validation in her stories & experiences. I would love to see Toni more often or for longer sessions.
Olga Elliott says
I loved it!
Patricia Meraz says
everything was great, very motivational! thank you
Superior Place Apartment says
I loved Toni's enthusiasm! She was engaging with great tools!
Elijah Jamerson says
Toni is a hoot! Love her energy.
Christy Hubbell says
Nailed this one!! Keep it up!
Blaine Apter says
Toni's upbeat energy and the examples she gave were great
Alla Kligman says
The Best!! I've been in this industry and with CMC for 24 years, and everything I heard today was always my motto. It was not always "officially" popular, but I was told many times that people rented and stay because of my "human approach", complete attention and willingness to help. It seems that we are coming Back to Humanity! Toni, you are great, and you made not my day, but my year! Thank you so much, and G-d Bless!
Ashley Reichardt says
I absolutely love Toni's energy!
Stacy Branson says
Toni Blake was AMAZING!!!
Jason Whobrey says
It was spot on.
Sarah Kitzmiller says
I loved the enthusiasm!
Cathy Hontz says
Fast paced kept me on my toes and my attention fed! I try not to miss a single Toni talk, and yet I always pull many new great ideas out of each one.
Rebekah Burdine says
It was great! Fun & Informative!
Karen Phillips says
Toni is so energizing. Loved it!!
Michelle Plata says
Always LOVE Toni!
Michelle Avera says
I loved Tony she was great and I don't know what else that could be done to better how she explained everything
The Bristol Haley says
All the pointers she presented!! She is AMAZING!!!
Stevens Creek Commons Haley says
I really the fact that knowing when I make a tour or a phone will a prospect that I'm not being "fake" for being genuine, because I do want them to choose our community, but more importantly I want them to know that I am there as the leasing agent to serve them through the residency, not just to get them to sign a lease.
Yvette Hoyer says
I loved the speaker. She was very energetic and exciting. Her passion on the topic was definitely felt through the screen ! :)
Lauren Turner says
I loved the portion on how our humanity is our greatest amenity. I am excited to find more ways of how I can let my heart shine through for my clients.
Tammy Matheney says
"I enjoyed the added science aspect and appreciated that there were so many ""google assignments""

This training offered a multitude of different perspectives as far as being able to connect with people and evaluate our own selves to set the future resident up for success."
Von Davis says
Loved the energy from the commentator!!! She makes me feel so empowered and ready to lease up my property. Love her!
Delainey Davis says
Toni is great!! She explained everything with such love in her heart.
Carissa Harmon says
Really enjoy that Toni is known for her pzazz! but she never fails to keep up with the industry as a true professional and what is needed to close leases! The fact that she brought up introducing the team with pictures due to COVID-19 is what is needed right now in the industry and something that I didn't even think about. Thank you!
Claire Collins says
Outstanding as always, and Toni's energy is just what we needed. Lots of good chatter from our team members already. They are inspired!
Holly Barnes says
Toni's enthusiasm is contagious. Love all the new information and suggestions.
Beth Hutto says
I really liked that how you word questions is the key sometimes to get some of the information we need for leasing. I think that is super importation to understand when trying to collect information.
Kendra Miriani says
Really enjoyed the tips for giving more personal and extra customer service in our prospects!
Sandi Turner says
I loved the anecdotes - love them, finding the closest gas station, coupons for BOGOs or something the client can use immediately. All create a story, a feeling, and emotional connection to secure the person's interest in our community. The webinar was great. Only in-person could the training be slightly better. Thx. Sandi Turner

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