Appreciate you weighing in, Adrian!

Thanks for this thoughtful blog, Gary. I've been fascinated by all of the conversations around centralization. It seems every multifamily conference has the topic on the agenda this year, including the upcoming NMHC OPTECH conference next month. Do y

Donje, I can't decide which of the 5 tips you shared is my favorite. They're all spot on and so very valuable. They're also kinda sorta common sense, but on the other hand, I'm a firm believer that common sense isn't so common. I know that when I was

I didn't even realize LED grow lights were a thing, Elliot. Thanks for the heads up!

Stephen Baker, YES to all of this!! Employee happiness absolutely impacts resident retention, as you say. To get geeky about it, it all comes down to the Service Profit Chain, which my colleague Jen Piccotti blogged about here: https://www.swiftb

Thank you so much for this very informative conference recap, Dom! As someone who missed this year's event, I really appreciate hearing everything I can about what transpired. Thank you for your observations and insights. And to your first point

YES to all of this, Shawn! Also, I laughed out loud at "find new fishing holes!" Great post; I look forward to the others in the series. Thanks for sharing!

Hearing a whole lotta hate for the "pizza as a cure-all" these days...here's one more!

You absolutely nailed it, Maritza! This staffing shortage is unprecedented and unfortunately will likely be with us for the foreseeable future. I just read today that as of May 14, the department of labor numbers indicate there are roughly 2 open jo

Hi Shawn, thanks for sharing this excellent blog! I agree with your sentiments wholeheartedly. I also appreciate just how difficult it is to GIVE that not so "good" feedback. I think as an industry we don't do enough to develop our managers and super

Thanks for sharing your experience, Becky! I totally understand that conflict you describe. I think it's a cultural thing - with some organizations demanding that the needs of the home office crew come first (after all, they are "the boss.") Others a