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I spotted this on Twitter and can't help but think there's an application here for multifamily communities! 

<<A Dutch supermarket chain introduced slow checkouts for people who enjoy chatting, helping many people, especially the elderly, deal with loneliness. The move has proven so successful...

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Kara Rice Exactly, Brent! I think every community has 'talkers'! And talkers sure love being heard!
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Lilah Poltz OMGosh I love this! Hire me to be your designated community talker!
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Lilah Poltz OMGosh I love this! Hire me to be your designated community talker!
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Thanks for sharing your experiences, Sergio! I'm curious about the Topgrading concept. it seems that the success or failure of that approach may come down to how well you have identified the top competencies required for the role. Who is responsible

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Holiday Gift Giving for Multifamily Leaders

  The holiday season is here, and you may be thinking about how to acknowledge the end of this hectic year with the team that supports you.  There’s one thing I can assure you is on every one of your team members’ wish lists, and yet won’t cost you a thing. Recognition and gratitude from the boss is the gift your people are craving.  

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Lilah Poltz is friends with Kara Rice

Thank you for sharing your expertise on this very important topic, Lilah. I hope none of our MFI family have to encounter anything like this during this holiday season - but your tips will help all of us to be prepared.

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5 minutes of hilarity that property management people will appreciate. If only we could do this in response to unreasonable maintenance requests 😂

The Towel Rail (Melbourne 2017)

Noone I think is in my tree but I am on cameo which is a new thing where .. I mean who cares really. https://www.cameo.com/jamesveitchA reup of a bit I did a...

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How to Fix Your Communication Problems (Before They Drive Your Team Members to Quit)

Recently I had the privilege of presenting a workshop to a group of property management professionals from many different organizations. The topic was a timely one: how to reduce employee turnover. We talked about the various drivers of workplace frustration, and what’s leading to sky-high quit rates across the apartment industry. There was one particular topic that really hit a nerve with the group: how frustrated on-site associates are with ...

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Thank you for sharing your Digital Summit experiences and takeaways, Lexi! I am absolutely crazy about the "messy ponytail" descriptor. It makes so much sense! I loved reading your blog.

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Lots of great advice here, Nicole! It's so important that we get the "welcome" right, because in the current job market, who wants to be searching for the NEXT next new hire?!

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Appreciate you weighing in, Adrian!

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Thanks for this thoughtful blog, Gary. I've been fascinated by all of the conversations around centralization. It seems every multifamily conference has the topic on the agenda this year, including the upcoming NMHC OPTECH conference next month. Do y

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Donje, I can't decide which of the 5 tips you shared is my favorite. They're all spot on and so very valuable. They're also kinda sorta common sense, but on the other hand, I'm a firm believer that common sense isn't so common. I know that when I was

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I didn't even realize LED grow lights were a thing, Elliot. Thanks for the heads up!

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Stephen Baker, YES to all of this!! Employee happiness absolutely impacts resident retention, as you say. To get geeky about it, it all comes down to the Service Profit Chain, which my colleague Jen Piccotti blogged about here: https://www.swiftb

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Happy Apartment Onsite Teams Day, 2022

The National Apartment Association has declared July 20, 2022 Apartment Onsite Teams Day (#APTeamsDay). This is the third annual holiday and is designed to show appreciation for all the residential property management professionals who work hard to make apartment communities thrive. It’s a part of a new, week-long initiative called RPM Careers Week; chec ...

Anthony Garr 👍🏾
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