We have a resident who has been at one of our properties for coming up on 11 years. When he first moved in, he was pleasant enough, albeit long-winded, but we could easily deal with his complaints. As he's gotten into his mid 70's now, he has become more and more isolated and far more combative/confrontational with our staff, residents and their guests at times, and anyone else he encounters at the property. He's never threatened any of us, but...We have a resident who has been at one of our properties for coming up on 11 years. When he first moved in, he was pleasant enough, albeit long-winded, but we could easily deal with his complaints. As he's gotten into his mid 70's now, he has become more and more isolated and far more combative/confrontational with our staff, residents and their guests at times, and anyone else he encounters at the property. He's never threatened any of us, but we have contractors who are afraid to go to his apartment to do any work because he is so hateful to them. For reference, this is a small, 12 unit historic building in the heart of an urban area in Oklahoma City so there are always people around. His lease is coming up for renewal at the end of May, my staff and I are frankly tired of dealing with him, and we want him out. Can you non-renew someone for being a jerk, or is that going to get us in trouble somehow? Show more

Question: I've sent one of our maintenance techs to the CAMT class. He's been chatting with his classmates and has learned that some companies pay their guys to be on call. In addition to any hours they work while on call, they also get paid a flat $150 every time it's their turn. Is this something...

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