When the power goes out in 100's or 10's of thousands of units across multiple states your business continuity plan only works if the onsite team can execute and the corporate team can support. This final part of the series focuses on that execution at the property level—where residents live, systems run, and disruptions get very real very quickly.In Part 1, we defined business continuity planning and why it matters for multifamily and comm ...

 Crises are proving moments. They won't just stress your buildings. They will stress your systems and org chart; your accounting and HR workflows, your IT stack, and all of the little handoffs between departments. If the last discussion was about mindset, this part is about the execution and how to for corporate support.So let's go from concept to implementation: how your corporate systems, leadership framework, and internal processes will e ...

Let's kick off Part 1 with "What is Business Continuity Planning (BCP)?" When the power flickers out, the internet goes silent, or a key leader is suddenly unavailable, what happens next? The difference between recovery and chaos often comes down to something many companies only glance at once a year: the business continuity plan.It's not just about surviving a disaster or event. It's about keeping momentum through disruption. It's what ensu ...

Introduction In Part 1, we discussed the ever-rising tide of legal claims in multifamily – from everyday slip-and-falls costing an average $45,000 to more complex habitability disputes spiking 15% year-over-year (CBRE, 2025). But here's the optimistic flip: with smart tracking and mitigation, you can turn potential pitfalls into preventable wins. At elucidin, it's one of those operational gaps we fill with our Legal & Risk Tool – empowering t ...

 Imagine this… You're wrapping up another routine (as far as routine goes) day at the office, when at one of your multifamily properties a tenant slips on an icy walkway. What seems like an innocuous minor incident balloons into a $25,000 liability claim, complete with legal fees, medical expenses and downtime. Sound familiar? In the real estate world, these "hidden landmines" aren't just anecdotes—they're a multibillion-dollar reality. Acco ...

Ah the ol' trusty make ready board. To be honest, for what it does I'm kind of a fan. It, in its essence, is the principle of "keep it simple stupid!". A nice visual way to communicate things. Twenty five years ago, I used it as my daily tool to communicate actions to the team about their tasks for the day and week ahead. I'd put their initials in the box with the date it was to be done. They'd come back and "X" it out when it was done. Simple ri ...

I've been able to capitalize on opportunities in my career. In college, after working as a laborer on a construction crew, I got a part time job as a maintenance technician hired by a Property Manager (Hello Debbie!). She was willing to be flexible with my changing hours semester over semester and a Maintenance Supervisor (Hello Daryl!), who was willing to teach someone who was young but eager and willing to learn. Daryl had a couple of basic phi ...

Ready to Turn Your Project Plan into a Success Story? Let's Execute and Close It Out RightIntrepid readers, we've reached the final chapter of our journey to master capital and non-routine projects! In Part 1, we aligned goals; Part 2 built a biddable scope; Part 3 selected vendors. Now, Part 4 delivers the execution and closeout to bring your vision—whether a roof replacement or pool remodel—to life. Let's dive in!  Contract In Part 3 I men ...

How do you ensure your project gets the best value without sacrificing quality or time? The answer lies in a smart bidding process. In Part 1 of this series, we explored how to align projects, like a roof replacement or pool remodel, with organizational goals and stakeholder needs. Part 2 covered creating a scope of work and now in Part 3 we'll solicit and compare bids to get our work under contract. I'll use the terms vendor and contractor inter ...

 Ever sent out a project bid only to receive wildly different quotes—or worse, have a contractor who missed the mark entirely? The secret to avoiding these headaches lies in a well-crafted scope of work (SOW)In Part 1 of this series (which you can read here), we explored how to align projects, like a roof replacement or pool remodel, with organizational goals and stakeholder needs. Now, in Part 2, we'll turn that understanding into a clear, ...

(Note from me: While I've published this article in other forums such as LinkedIn and the company blog, I felt it is pretty relevant for this community.   Hope you find it useful!)  Owning real estate or working in property management means you are inevitably going to have to tackle "capital" or "non-routine" projects. What's great about these types of projects is that they are typically correcting a problem or enhancing ...