Navigating Proptech: Executive Roundtables
I've been able to capitalize on opportunities in my career. In college, after working as a laborer on a construction crew, I got a part time job as a maintenance technician hired by a Property Manager (Hello Debbie!). She was willing to be flexible with my changing hours semester over semester and a Maintenance Supervisor (Hello Daryl!), who was willing to teach someone who was young but eager and willing to learn. Daryl had a couple of basic phi ...
1. Claude: Your content home base
2. ChatGPT: Your strategy partner
3. Perplexity: Your research department
4. Granola: Your meeting memory
5. Wispr Flow: Your voice, everywhere
6. OpusClip: Your video multiplier
7. Suno: Your soundtrack
8. Canva: Your design department
9. Gemini: Your image editor...
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Property management will teach you a LOT of skills that have nothing to do with property management.
Conflict resolution.
Sales.
Customer service.
Operations.
Leadership.
Problem solving.
Crisis management.
Time management.
Communication.
And you’re expected to use ALL of them before lunch.
It’s one of the reasons I’ll always say that property management experience is incredibly transferable.
If you’ve worked in PM, what’s the ONE skill you...
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For years, the rental housing industry's journey toward pet inclusivity has moved forward in fits and starts.We've added dog parks, pet spas, and pet washing stations. We've marketed communities as "pet friendly." We've gotten better at screening pets and managing pet-related risk. And some housing providers have begun reconsidering the breed and weight restrictions that once seemed almost automatic.But we've also become very comfortable wi ...
Most apartment marketers do not have a content shortage.They have a positioning shortage.The photos are ready. The floor plan is uploaded. The amenities are listed. The advertising is running. But the same generic message is being served to every prospective renter: Spacious two-bedroom apartment available now. Schedule your tour today. The problem is not necessarily the floor plan.The problem is that the campaign gives renters only on ...
In the fifth and final blog in the series examining the 2025 SatisFacts Online Renter Study, we move beyond digital behavior and into renter motivation. The findings reveal a clear divide in today's resident base, separating renters into two distinct groups: those who rent out of necessity and those who rent by choice. Understanding that distinction is no longer optional. As the rental market continues to evolve, it has become central to building ...
Hi! I work with different operators all over the country. I use Flair to secret shop (phone and digital/lead form) my training clients' properties.
www.getflair.io/
Works great. Hope it helps!
-Stephanie
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Looking for something to incorporate thermostat and keyless entry. Also want to be able to manage and know batter life from dashboard.
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How do you get a difficult ownership to allow the management company to manage? They don’t know how to just let go and we have been doing nothing but providing results…..they are control freaks!
In writing. Delivered with analytics.
That said, think of ways to make sure Priorities and values in synch are routine shared communicated. The more in synch, the less they have to micro manage.
Pro-active processes. When you tell them this is how we are doing a b c x y z, the less likely to tell you how, unless out of synch.
Something of a soft sell,... as we demonstrate we can fully manage a d deliver sustainable value with routine supervision, that frees you up to manage other needs.
Environmental, social, and governance (ESG) can be challenging for multifamily. Solar retrofits can take years. Water-efficiency upgrades require capital. Emissions reporting requires new software. However, there's one ESG lever sitting outside every unit door and around the community. It's trash. Waste management is one of the most actionable and visible areas where owners and operators can drive real ESG p ...
Property managers are asked to wear an absurd number of hats.Salesperson. Marketer. Accountant. Customer service representative. Collections specialist. Vendor manager. Problem solver. And sometimes therapist.But the best property managers eventually make one important shift: they stop thinking like employees managing a property and start thinking like owners protecting an investment.That idea came through repeatedly in my recent conversation wit ...
*** UPDATE ~ A suspect has been arrested. He is a resident at the community.
This makes my heart hurt. What is your Management Company doing to address safety of the staff on your properties?
February 12 (Houston, TX): A gunman entered the leasing office at Westchase Forest Apartments, killing one female employee and injuring a male employee before dying by suicide.
July 20 (St. Paul, MN): Three apartment-management employees were killed inside a leasing...
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All that being said: Crime knows no address, as well know, and even at the best A+++ properties if someone wants to hurt someone, all the cameras and guards in the world won't deter them. They could be followed home, or to the store even. (It's been known to happen!)
So, what CAN management companies do? Close offices and have maintenance only in site? Then what? Properties would be like the wild west! I can't even imagine what the pool and... Show more
2. Work orders - should have online process so they speak directly to a maintenance tech within the company. Not screaming and yelling a a lease agent. Or an outsourced maintenance company.
3. Set up like a Dr office- go into a lobby, not directly one on one !
* I was in the business 35 years! So do not come at me, most management companies look at the bottom line. Not the humans in the offices!
Don’t come at you? I’ve given you no reason to be overly defensive.
You are correct, companies look at the bottom line. It’s the main reason to have a company. To make money. To be profitable. You accepted the position and have every right to walk away if it’s not for you. It’s simple.
Im sure there are much safer jobs where people don’t ever come in with aggressive behavior although I can’t think of one.
Everyone seems to want to find blame in any situation like those that are listed. Blaming a company for not keeping employees safe when a raging lunatic comes into an office with a gun is just wild to me.
In this series I'm going to peeling the onion on the real problems that sit behind the problems you face when you own or manage real estate. It's the fact that every time you solve for one problem another can appear. That's especially true the moment you reach for technology.We all feel this when we try to fix a pain point with a spreadsheet, a form builder, or a custom-built tool. The original problem improves… and suddenly ...
Hi all,I work for a multifamily owner/operator in New England and am looking to compare field experience with the newer BRK / First Alert Precision Detection hardwired alarms, primarily:
- SM110V-AC
- SMCO110V-AC
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When's the last time a client called you just to catch up, not because they need a lease reviewed or a property valued, but because they wanted to hear your take on the market?If that happens often, you've already got the thing most agents spend their whole career missing. If it doesn't, keep reading.Most agents spend years chasing the next deal. Building a pipeline, a book of business, a reputation. Nothing wrong with that, it's part of our job. ...
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16 SepEvent starts in:
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17 Sep -
23 Sep
