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Michael Jordan is arguably the greatest basketball player to have ever lived who consistently got referee calls to go his way. Some though ...

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Apartment market conditions continued to weaken in the National Multifamily Housing Council's (NMHC's) Quarterly Survey of Apartment Market Conditions for April 2024. With the exception of Sales Volume (52), which turned positive this quarter, the Market Tightness (41), Equity Financing (49), and Debt Financing (44) indexes all came in below the breakeven level (50)."Inflation has come in hotter than expected over the past few months – as the she ...

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The advent of adaptive reuse multifamily developments is now. But what is adaptive reuse—and why is it suddenly popular? Adaptive reuse is redevelopment that takes an existing structure and adapts it for another use. In multifamily developments, this can look like a partially remodeled historic hospital converted into a mid-rise apartment community. (The project also employed new ground-up development.) Adaptive reuse has become more popula ...

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Should a regional manager be put in charge of the property from which they were promoted? Should the staff report to the property manager or should they continue to report to the old manager that is now the regional manager? The staff has been instructed to call the regional manager and ignore the manager if the staff doesn't like an answer that they get from the manager. The regional schedules meetings and work on property and purposely leaves... Show more

Guest Insider No a Regional who over sees there property that they were promoted from should find there new role and what the means. Due to a new property manager coming the staff need to show respect and understand the chain of command.
While it is easy to get/report directly to the regional, they should not. As a property manager you cannot build a bond/trust with your staff in-site and regional unless regional promotes the chain of command.
While the regional can be a friend, it should keep that relationship to be personal and not on a professional level.
Don’t give up, if you like the company and just keep doing your job and if it keep persisting contact hr dept. for potential guidance.

Guest Insider Micromanager at it’s best. Truthfully, those are not ready to be promoted.

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Does anyone have a good recommendation as a Regional for an app to help keep track of multiple properties when visiting. Inspections, notes, lists, etc.

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Leah Love Evernote

Chad Christian Side Audit Pro

Christina Parks Site Audit Pro for the win!

Shelly Griggs I use Site Audit Pro

Guest Insider Zinspector

Guest Insider Site Audit Pro! I have used it for years!

Kimberly Smith Trello is free.

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Are There Resident Bullying/Harassment Best Practices?It's simply a part of any property; your residents aren't always going to agree. This makes conflict inevitable, but the key turning point is when it turns into bullying and harassment. To be clear, the Fair Housing Act states that resident bullying and harassment cannot be tolerated. Are you sure that your property, as a whole, has the best practices in place when it comes to resident b ...

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With the help of the National Apartment Association (NAA), we're is following these key issues for apartment maintenance teams.EPA's 'Impossible' Lead Hazard StandardsRental properties could be deemed a hazard with an almost zero lead level.The Environment Protection Agency (EPA) recently published a proposed rule that would dramatically alter the way lead dust hazards are classified. The agency has proposed that any detectable amount of lea ...

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Industry Resources

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If you're trying to make a name for yourself and your target audience lives in multifamily communities, you need to use powerful branding strategies for multifamily properties. Establishing a strong brand can give your property an edge over competitors, gain the trust of potential renters, and improve the likelihood of successfully leasing the rental property. In this guide, we'll go over some effective multifamily marketing strategies that work. ...

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Please see photo for question…originally posted to incorrect account.

Brooke Frederickson We allow wreaths, but we also have a policy that 'holiday decorations may be displayed 30 days prior to a holiday and must be removed within one week after the holiday.'

Guest Insider well that could prove problematic in regards to religion

Guest Insider Depends. Prob. Not worth the trouble, honestly.

Cassie Nech I would think that asking someone to remove religious holiday decor could be seen as discriminatory. I could be wrong though

Guest Insider it could definitely bring about some questions

Guest Insider Honestly? So many are struggling right now, if they want to prolong Christmas all year it's not hurting anyone.

Kim Halstead I agree…the reason for the question is that I’ve gotten some complaints from other residents and staff…just trying to figure out what everyone else is doing

Brooke Frederickson I had a neighbor who once had a giant blow up santa in his yard into March. I am all about the idea of winter lights, but the blow up santa was a little much. Is the wreath closer to winter lights or blow up santa? I think that's a reasonable question to ask here.

Kim Halstead haha it’s just a simple wreath that says merry Christmas

Brooke Frederickson I could get on board with a simple evergreen wreath but I think the 'merry christmas' sign takes it into 'please take it down' territory. Admittedly this is one of the reasons we have a lot of policies regarding this sort of thing.

Guest Insider honestly? I would just tell my residents it’s not hurting them so let the other resident live their best life and worry about themselves. Sheesh. The blow up Santa I get but it’s a wreath. Half the world wants that Christmas spirit year round and at this point needs it.

Kaylyn Tidwell Seasonal decor is allowed during that season and then should be removed. They can keep Christmas decor up inside if they so choose.

Guest Insider I have a resident who is alt and decorates his entire apartment in Halloween decor year round…he has what could be considered a Halloween door hanger up, but until someone complains I don’t mind…it makes him happy.

Guest Insider Yes remove it! I always send out reminders that when the season is over all seasonal decor should be removed.

Guest Insider 30 days after the holiday

Guest Insider I recently tempted at a property that had in Community Policies that they had 2 weeks after each Holiday to remove all decorations. But non Holiday wreaths were fine.

Guest Insider Honestly when you try to enforce it people do not like being told what to do, so it causes so much more unpleasantness and bickering. 100% not worth it!

Guest Insider I had a resident who kept her Christmas decor up until her son came home from an overseas deployment. Sometimes there might be a reason for the decor staying up. We still have people with holiday lights up.

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Good morning everyone! On the hunt for a new Procurement and accounting software! We use yardi voyager 7s(soon yardi8). We currently use Avid Exchange for Accounting and recently ended Yardi Marketplace. Any leads you can offer would be amazing!

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Guest Insider Appfolio is a great completely integrated platform worth investigating!

Guest Insider Absolutely AppFolio! It’s the easiest out of all of them to learn and has everything for leasing rolled into one. Text functioning, direct emailing, etc. They’re reporting isn’t quite as in depth as Yardi, but still has everything you need.

Guest Insider We use Coupa. Personally I really love it, plus vendors have the Coupa Supplier Portal where they can go to manage their own invoices so it can cut back a lot on your work, and it really is very simple to use.

Guest Insider Rent Ready has automated scheduling and a quality controlled vendor network - you can also bring your own vendors.
Their integration is free and as soon as you put a unit on notice vendors are scheduled right away. Billing is easy and most of the support staff came from property management so they are easy to work with.

Katie Roncadori So are you not using any of Yardi’s accounting functions or additional products like P2P (payables and invoice management as well as bill payment), AR manager, Payments Manager?

Joy Arsham Anzalone Isnt avid exchange for payables ? You’re saying you’re using it for accounting? Isn’t it just payables ?

Felisha Miller Can I ask why you stopped Marketplace? I'm looking at this now.

Jami Blenner there is not a mobile app which caused a rift in buyin from the users up front. You cannot make custom purchase lists on a mobile browser, which caused some frustration beings that our maintenance professionals were the ones who would have benefited the most because of it. The price comparables for the catalogs that we had were higher than your typical Amazon listing which ended up having the guys order outside of marketplace. Home Depot and other vendors required you to get a credit card for every single property, and their credit card application and paperwork was extremely tedious for the team. You personally cannot manage or administer the platform for users, you always have to send requests to yardi to add/remove/ move users to other properties.
Just overall it wasn’t a good fit, even though I really wanted it to be! In the end I have to be considerate of how it affects the users.

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Industry Resources

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Budget season doesn't have to be a stressful scramble. Imagine a future where you leverage data to not only streamline the process but also gain a strategic advantage for your entire property management operation. Evaluating data can help determine which processes and vendors should be reevaluated to fit the changing needs of your organization. Below are a few tips to help you survive Budget Season 2024.Unlocking Hidden Potential: Efficiency and ...

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Good Morning, I am looking for a policy/best practices regarding associates that live onsite, if anyone is willing to share. I am specifically looking for how long they need to be employed before moving onsite, do you allow them to transfer units, etc. Thank You!

Brent Williams

Donna Wilkenfeld Yes to both, we allow our employees to move on site at the time of hire, we hired them so we prefer to show trust right out of the gate. We do however deduct their portion of rent from paycheck so they are never late that could cause a strain on the relationship, they also sign a employee housing agreement that gives them 7 days to move off site if we part ways by either party.

Niki Baker Thank you!

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Cedar Argo is friends with Brent Williams

U.S. Home Purchase affordability directly influences multifamily rental property rents and values. In 2023, only 16% of homes were affordable in America, falling from 21% in the year before.

An affordable listing was defined as one with a monthly mortgage payment no more than 30% of the median monthly income of that county. Below, we show the share of affordable listings in the 97 biggest U.S. metropolitan areas by population:

Although mortgage... Show more

Brent Williams

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Security Cameras… Any rules around a property releasing common area video recordings to a resident requesting…

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Nicki Hall We require a police report

Guest Insider We will provide to the police department, not the resident.

Mark Tanguay It depends on the situation.

Stacey Pichette Our cameras = our footage. We don’t allow access to it unless you’re law enforcement and they need to state what they’re investigating and why the footage may be helpful

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45As "the guy" who led the development of the first pricing and revenue management system for multifamily housing (LRO) and was the industry's first-ever VP of Pricing and Revenue Management (PRM) back in 2001, I've watched with great interest the past 23 years as adoption evolved.What started out as a practice highly questioned for its relevance to rental housing has become de rigeur for the NMHC Top 50 and at least a few hundred other companies ...

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