Data Analytics: From Overwhelmed to Actionable
“Yes, that is a bottle of liquor sitting on a gas stove — and yes, the gas stove was ON. We discovered this during routine preventative pest control. The resident appears to have skipped out while under eviction.
This could have ended very differently. Thankfully, our team entered the apartment when they did.
Property management friends: What would you do in this situation?”
Show previous comments (7)
Guest Insider
I don’t know that they would call it intentional. Without evidence. Definitely neglect improper use. Unless the tenant made threats prior to vacating because of his eviction that he was going to do something like this. It would be hard to prove intentional. People are so damn dumb.
Guest Insider
Definitely at least neglect.
Guest Insider
Couldn’t hurt to do that in addition! Even if it can’t be proven, there will still be a record of it, in case they try again.
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If you could choose one problem in the MultiFamily industry, what do you think it is?
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Suzanna Smith
Upper management
Guest Insider
Accountability
Guest Insider
Caring more about shareholders than employees
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Has anyone used Checkpoint ID?
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Guest Insider
We switched from checkpoint ID to snappt for identity verification.. it seems to be much better to me so far.
Guest Insider
We used it, we don’t anymore but had no complaints about it
Brent Williams
Sammy, they have presented at Multifamily Demo Day before - if you want their demo, send me a private message.
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The stuff people leave behind are so interesting.
What’s the most interesting thing you have found?
Tracy Jamison
Please tell me that's just a doll.
Guest Insider
Tracy Rust Jamison hahah, it’s definitely not just a doll 😭
Alli Harman
One skip left a small cardboard box in the closet with underwear and a big kitchen knife on top of it and a Chucky mask under the sink. Someone left a beta fish in the grossest water ever- he was a good little fish I named Ghil Collins. Someone else skipped and left all their babys clothes and toys including onesies and hats with the sonogram on it. One left 20 cats and dogs worth of poop and pee everywhere (evicted for animal hoarding). Found a used condom on the closet floor once.. I could go on and on.
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5 ants rented an apartment with another 5 ants… what is that called?
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Should someone with an eviction be given a second chance?
Kristi Bender
The problem is, this is a black and white question and the answer is complicated.
What was the reason for the eviction? Was it non-payment or did they violate the lease in an egregious way? Have they rented since? What are the other aspects of the rental application? Credit, background, other rental history? How long ago was the eviction?
In certain circumstances, yes, an eviction should be considered but it's not a one size fits all answer.
What was the reason for the eviction? Was it non-payment or did they violate the lease in an egregious way? Have they rented since? What are the other aspects of the rental application? Credit, background, other rental history? How long ago was the eviction?
In certain circumstances, yes, an eviction should be considered but it's not a one size fits all answer.
Vicki Sharp
I agree either way you to a certain point Kristi Bender, but most of the time these factors really are not at the heart of the issue. By the time we get to, and through the eviction process, the resident has had lots of chances to cure the problem.
The company o work with now will accept a prior eviction if the money owed has been paid. I certainly would not consider it in other way.
The company o work with now will accept a prior eviction if the money owed has been paid. I certainly would not consider it in other way.
Kathy Vance
Too many variables. Need more info. Typically, I might say no, because once I get to the eviction stage I know we have tried all kinds of ways to reason or work with the resident. But, I have no idea what the process is for the person posting this so I don't know if they go to eviction without any other efforts or considerations.
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Let’s talk about it.
Is it just me, or have bonus programs become… underwhelming?
More work. Higher expectations. Smaller rewards.
Anyone else feeling this shift?
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Guest Insider
We don’t even get commissions anymore 😭 and the bonus structure for my position specifically is TERRIBLE. The hourly is “competitive” but not “COMPETITIVE” lol so I stick with the structure at the moment
Jonathan Weatherford
My company moved from a combination of metric and discretionary to 100% discretionary.
Jaymz Yates
Jonathan Weatherford good idea
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These trees are killing me.
Anyone have the hook up on new mailboxes??
Guest Insider
The boxes themselves look in tact. You just need to have a new kiosk shelter built for them.
Or you can buy all new pedestal boxes...but those aren't cheap.
Mailboxes.com is generally where we get those. USPS recommends them. You may even want to call your postmaster and find out what they recomend as well if you go with new boxes. As they have good insights on durability and which ones seem to hold up best in your region. Also they have to order new or swap out the master locks anyway.
Or you can buy all new pedestal boxes...but those aren't cheap.
Mailboxes.com is generally where we get those. USPS recommends them. You may even want to call your postmaster and find out what they recomend as well if you go with new boxes. As they have good insights on durability and which ones seem to hold up best in your region. Also they have to order new or swap out the master locks anyway.
Brent Williams
Agree that this looks more like a construction challenge than a mailbox challenge.
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Quick question — Do you work with applicants who have a past eviction?
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Guest Insider
Depends on the judgement and how long ago and if they owe a debt. In Oregon depending on where you are you can only go back 3-5 years for evictions
carol adams
Nope
Miles Scruggs
If you’ve forced the process to eviction that is a massive statement. There are so many opportunities to avoid eviction. That is a commitment to aggravating the process to the full extent possible.
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