I’ve seen this before hadn’t really absorbed all the opinions. How is everyone handling people that are cuckoo for cocopuffs and continually make complaints. We all know the type. They seem like normal people their complaints sometimes might even seem reasonable but then they bring into it a...
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So most awkward moments…. Tenant comes into the office and drops to his knees. Begins to profusely apologize for the most minor of imagined slight. Calls the person they are talking to “my lord” at least once per sentence. When asked to stand they grovel even lower on the ground. Takes other tenants that come into the office and leave a while before they sort out that we aren’t actually running that kind of office and they aren’t exactly...So most awkward moments…. Tenant comes into the office and drops to his knees. Begins to profusely apologize for the most minor of imagined slight. Calls the person they are talking to “my lord” at least once per sentence. When asked to stand they grovel even lower on the ground. Takes other tenants that come into the office and leave a while before they sort out that we aren’t actually running that kind of office and they aren’t exactly expected to follow suit.
You know the people that yell and scream aren’t really all that bad. At least they usually leave quickly as they aren’t actually seeking dialog and understanding.
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Understand what a massive difference lighting can make! Here is a space that was poorly lit, not enough lumens, wrong color temperature for the application, and low CRI. The result was that it felt like something out of a horror movie instead of a welcoming space. Since the iPhone will make any...
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Just in case you need some signage for your trash disposal areas. This is a proactive way to get ahead of those legit reasons residents may have.
There have been residents in the building I manage who have mental illnesses. Contacting the family and non-renewal are the most effective ways of dealing with this behavior.