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Are you taking care of your residents?

The mental health of your residents has drastically changed in the last few years, and their needs have shifted as a result. The percentage of people struggling with their mental health has doubled since 2019, and isolation and loneliness continue to loom. With the prolonged isolation that came from the pandemic, residents are in need of a home where they can thrive and find a new ...

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The resident landscape has drastically changed in the last few years.

The resident landscape has drastically changed in the last few years. Here’s what you need to know.   Renters are expected to be on the move, much more than they were before. Only 25% of residents surveyed are planning to stay in their community when their current lease expires, which is only half as many that planned to stay prior to the pandemic. 

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The Importance of Differentiation

As someone who was recently apartment-hunting, the process was a complete blur. I looked at apartment after apartment, and in some ways it felt like I was looking at the same place over and over again. Beautiful amenities, a patio with a nice view, and brand new appliances. After a couple of weeks, it was hard to recall any differences in the properties I visited. I ended up choosing a condo close to our office, ...

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How to really drive resident retention

How to really drive resident retention in a way that's as easy as an event.. but far more effective. (Because a taco isn't going to drive renewals)There are a lot of factors that go into a residents' decision to renew, and one of the biggest is the sense of community. What does sense of community actually mean?Sense of community is the feeling that are you are valued and that you belong. This is a human need, so it's no ...

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We understand how demanding it is to be a regional or property manager. Not only do you have to ensure you have the right people to serve the never-ending resident reque ...

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Creating community doesn’t happen overnight. However, with the right intention and strategy, the payoff can be huge in terms of retention and referrals. We’re pretty lucky in that we work with some pretty big names in apartment biz as ...

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Dylan Smith has a new avatar. 2 years ago
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