8/26 - 8/27
We had a time yesterday at Leadership Lab with Kevin Owens, CPM® !!
At one point, after I had already taken two pages of notes, he said the one thing I wished every operator in that room would tattoo on the inside of their eyelids:
None of this matters if you fail your people.
I ended up with three pages of notes in that hour. Over-communicate, even before you have answers. Make decisions quickly even when nobody knows what the org chart looks like...
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The current administration has reportedly discussed potential changes to capital gains taxation, including the concept of indexing capital gains for inflation.The principle is simple: investors could potentially be taxed on their real economic gain, rather than the full nominal increase in value.Here's an example:An investor purchases an asset for $300,000 and sells it several years later for $500,000.Under the current system, the taxable gain wo ...
Most portfolios market everything in roughly the same voice. It's an easy thing to let happen. The marketing team is centralized, the templates already exist, and nobody wants to maintain five separate brand systems for the same owner.The question worth asking is whether your portfolio is having one conversation or several.Consider the range in senior housing. A single organization can operate permanent supportive housing where residents contribu ...
I've talked to 3 PM's last month who are only checking income for co-signers.
My question to them... are you willing to risk fair housing compliance, contract enforceability, identity fraud, or financial backing by not screening co-signers the same way as primary applicants?
How is the group approaching co-signers?
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Credit checks including IDV and document fraud, yes. A great deal of the industry operates this way. At minimum, I usually saw a credit check requirement.
When you say same process as applicant - the only item I would not align on is a criminal screening for a guarantor. Guarantors do not have access to the home/ community and therefore carry a different risk profile.
Excellent article. There is an old saying that stands the test of time. You don't get what you expect. You get what you "inspect!" Continue to review and expand, as needed, your checklist, as even a 20+ year employee can forget to inspect every it
One of the biggest misconceptions about leasing is that it’s all about giving tours and showing amenities.
In reality, the best leasing consultants know it’s about listening first.
Over the years, I’ve learned that some of the biggest mistakes are:
• Talking more than listening.
• Selling features instead of helping people picture themselves at home.
• Being afraid to ask for the lease when someone is ready.
Leasing isn’t about convincing...
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Optical molding services from First Mold Manufacturing produce precision plastic optical components with exceptional clarity and dimensional accuracy. Our advanced manufacturing processes support lenses, light guides, and optical assemblies requiring excellent surface quality and consistent performance. We deliver dependable optical molding solutions for medical, automotive, and consumer electronics industries.
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Optical Injection Molding: Precision Optics Manufacturing
Optical Injection Molding—a process that brings precision, efficiency, and cost-effectiveness to optical manufacturing for industries.
A practical way to measure Generative AI's impact on leasing, collections and renewals AI earns attention in multifamily for many reasons, but for operators, there are two clear drivers of value: automating outbound communications to move work faster and making execution more consistent. But none of these promises belongs in an NOI discussion until it can be tied to a measurable operating result.The useful question is not, "Is AI he ...
There is an unsaid issue that too many companies struggle with - there are so many open tickets, that we can’t afford to have our maintenance teams stepping away from their daily duties. Therefore, maintenance does not get the training opportunities they need, including leadership growth.
Thank...
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I've been in brokerage for over 25 years now, and I've watched a lot of firms come and go.And here's the thing: the ones that last don't have some secret sauce. They're not smarter than everyone else. They're not connected to some magic pipeline you don't have access to.They just do three things, over and over, long after those things stop feeling exciting.I call them the 3 F's.Read through them and be honest with yourself about which one y ...
We all have the same responsibilities and level of experience.
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My company has some hourly managers so they can allocate their time among properties
Not an adventure to share but does anyone have a good elevator company to recommend?
The Foundation
A1 Property Construction they worked on several elevators
Absolutely agree, Sarah! It's awesome to hear that your teams are having those conversations and using their skills and communication to make things better!
The apartment industry spends enormous amounts of time discussing occupancy, conversion rates, resident satisfaction, and operational efficiency.Yet one of the biggest sources of friction in the renter journey is hiding in plain sight.Uncertainty.Not uncertainty about rent.Not uncertainty about availability.Uncertainty about pets.For millions of renters, the question isn't simply:"Are pets allowed?"It's:Which pets?How many?Are there breed restric ...
This applies so much beyond training, too. We see the same thing with marketing technology and AI right now. More tools don’t automatically mean better performance. The teams getting the most out of them are the ones having the conversations, buildin
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19 AugEvent starts in:
![[DAY 1] Multifamily Demo Day: Where Innovation Meets Implementation](https://www.multifamilyinsiders.com/images/uploaded/2026 Demo Day small.png)
