Stewart: Rich take it easy on the new guy, it’s hard to hire right now, don’t have him do anything to difficult or gross in his first week, we want him to stick around.
Stewart: Rich, how is the new guy? Send me some photos.
Rich:
Chris Hyzy is friends with Thad Pence
Why are so many managers allowed to abuse their powers? Why when an employee reaches out to their regional the manager retaliates? Why when HR is reached out to, why doesn't HR help verses just says let's get rid of them. Where are peoples morales? Why do they see employees who come for help as the...
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Imagine the landlord's animals delivering news/things to their community members! What do you all think of this idea?
I'm looking for recommendations on clubhouse amenities for a new construction property, consisting of coffee stations and wine/craft beer dispensers, or any other creative ideas out there residents would like to see. There are several coffee station vendors I use consistently so wondering if there...
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One way to ruin your morning: Reading a one-star review before you've had the chance to finish your coffee. Sometimes they're inevitable, but many of them are preventable. Providing an outlet for residents to speak up about their experiences before they head to the world wide web is essential for maintaining your online reputation. So how can on-site teams keep tabs on their residents while also focusing on their never-ending list of daily tasks ...
Lately, I've noticed that on-site teams I've interacted with for work have been missing some of must-haves of training that were very common in the 90's and early 00's when I was on-site. There's a few reasons I think this is happening:1. Turnover: Regionals and Property Managers have been dealing with a revolving door of Leasing Consultants, along with other positions, and that's made getting people trained (or even getting them t ...
On a chilly wintery Friday, it just warms my heart to welcome back former long term residents. (They only moved due to a sick family member who they needed to care for out of the area.) Less than a year later and countless emails and phone calls to check in and say hello, I get to do their third lease with us. How lucky are we to get such great residents who want to stay with us because they know how amazing we are. This will be their third...On a chilly wintery Friday, it just warms my heart to welcome back former long term residents. (They only moved due to a sick family member who they needed to care for out of the area.) Less than a year later and countless emails and phone calls to check in and say hello, I get to do their third lease with us. How lucky are we to get such great residents who want to stay with us because they know how amazing we are. This will be their third property (and one of our nicest) that they will call home. Affordable housing isn't always easy, but with residents like this, it really assures me that I'm in it for the right reasons. I have a good reason to relax with a big glass of wine tonight. Wishing lots of success and a happy weekend. 🥰🍷 Show more
Has anyone tried hosting a gardening class either remotely or in-person for the community? Thoughts on how it turned out?
Thank you!
Clifton
Hiring challenges? Here's some top tips to help make your hiring process easier.Wages, location & commute are often the top 3 items on a candidates list. Offering this information upfront, in the initial job posting, can save you time and streamline the candidates applying. Post salary and wages. Candidates need to know this to move forward and apply or to keep searching for employment that meets their needs. Wages are why most people g ...
I've seen some incredible chalk art around and I think it would be a great community event to have residents get creative with some sidewalk chalk. With Valentine's day coming up, leave a boxes of chalk around the community (maybe at the ends of breezeways) with signage asking your residents to get creative. How cool would it be to see what they come up with?!
The piece below was done by Ann Arbor artist David Zinn.
Apartment operators across the country have been trying to effectively accommodate modern renters and meet them where they're at in different phases of the resident lifecycle. Many new processes and technologies have streamlined the leasing journey, provided flexibility in touring and created automated, customized experiences for residents. But operators are looking beyond leasing and identifying other opportunities to assist residents and create ...
Interviewed a PM they found two abandoned kittens when they were evicting a drug slum. What do you think they should call them?
We are a month into 2023, and every residential team is gearing up for the upcoming busy season. With customer experience back to being a trending topic for consumers, it's crucial that your community not only looks good but performs well too. But with many leasing offices being short-staffed and a high turnover rate, it's getting harder for leadership teams to focus on individual performance. We've all been there, an office continuously training ...