Expense recovery, risk management, and asset preservation.
• Owners must protect NOI through expense strategy, not pricing power.
• Fee managers win by delivering defensible financial outcomes and reducing owner risk.
• Investors must recalibrate underwriting to reflect structural cost...
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For multifamily fee managers, winning new owner relationships is easier than ever but keeping mandates and growing per‑door economics is where the real margin lives. 𝗔𝘀 𝗼𝘄𝗻𝗲𝗿𝘀 𝘀𝗰𝗿𝘂𝘁𝗶𝗻𝗶𝘇𝗲 𝗳𝗲𝗲𝘀 𝗮𝗻𝗱 𝘀𝘄𝗶𝘁𝗰𝗵𝗶𝗻𝗴 𝗣𝗠𝗖𝘀 𝗯𝗲𝗰𝗼𝗺𝗲𝘀 𝗺𝗼𝗿𝗲 𝗰𝗼𝗺𝗺𝗼𝗻, retention is no longer about contracts it's about daily operational value delivered at the asset level.𝐖𝐡𝐚𝐭 𝐭𝐡𝐢𝐬 𝐦𝐞𝐚𝐧𝐬 𝐟𝐨𝐫 𝐟𝐞𝐞 𝐏𝐌𝐂𝐬𝐎𝐰𝐧𝐞𝐫 𝐫𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐟𝐨𝐥𝐥𝐨𝐰𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞Owners don't renew because of branding th ...
𝗧𝗵𝗲 𝗨.𝗦. 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗼𝗳 𝗛𝗼𝘂𝘀𝗶𝗻𝗴 𝗮𝗻𝗱 𝗨𝗿𝗯𝗮𝗻 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 (𝗛𝗨𝗗) has proposed a new rule that would allow local housing authorities and participating landlords to impose time limits and work requirements on federal rental assistance programs, including Section 8 housing vouchers and public housing. The proposal is framed to promote "self sufficiency," but critics warn it could lead to widespread loss of housing support during a period of record high re ...
No matter who you choose for your AI vendor or if AI development is developed in-house, the moment is here.
Moody’s chief economist Mark Zandi recently warned that companies are nearing a point of no return with AI invoking the actions of Spanish conquistador Hernan Cortes, who famously burned...
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Many low-income households rely on federal rental assistance to afford housing. One-third of America’s 342 million people are renters.
HUD programs include: Housing Choice Vouchers, Public Housing, and project-based assistance.
𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗮𝘃𝗲𝗿𝗮𝗴𝗲...
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However, the market is now structurally split between: high % renters and high % homeowners states.
𝗞𝗲𝘆 𝗜𝗻𝘀𝗶𝗴𝗵𝘁: Renter concentration is not a weakness; it often signals strong labor markets, rapid household formation, and resilient rental demand.
Conversely, high...
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Showing up to the holiday party this year -
So, survived the last few years in multifamily? Congratulations then, you’ve officially earned your degree in “Advanced Crisis Management.”
If the multifamily industry were a Netflix series, the last few years (seasons) would’ve been called “Plot Twist After Plot Twist.” From rising costs to shifting regulations and unpredictable markets, it’s felt like playing Jenga during an earthquake.
But here’s...
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Pivot, Pivot, Strategize, Restrategize and Pivot again (like the Friends couch episode)
Don’t give up, don’t ever give up!
If fully implemented, this isn't about eliminating jobs it's about transforming how work gets done. Most roles will evolve rather than disappear, as more than 𝟕𝟎% 𝐨𝐟 𝐬𝐤𝐢𝐥𝐥𝐬 𝐬𝐨𝐮𝐠𝐡𝐭 𝐛𝐲 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐫𝐬 𝐭𝐨𝐝𝐚𝐲 𝐚𝐩𝐩𝐥𝐲 𝐭𝐨 𝐛𝐨𝐭𝐡 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐧𝐨𝐧-𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐚𝐛𝐥𝐞 𝐭𝐚𝐬𝐤𝐬.For the multifamily industry, this means AI can take on routine, time consuming activities freeing teams to focus on resident experience and strategic growth. For example, digital "agents" could hand ...
Near-universal opposition: A 2012 poll showed only 2% of top economists believe rent control improves affordable housing supply and quality.Core argument: Rent freezes treat symptoms (high rents) without addressing the root cause—housing scarcity.𝐄𝐜𝐨𝐧𝐨𝐦𝐢𝐜 𝐂𝐫𝐢𝐭𝐢𝐪𝐮𝐞𝐬Misallocation of housing: Rent control keeps tenants in units they no longer need, blocking access for others (e.g., older households in large apartments).Discourages investment: Capped ...
- High-Level Incidents: Camden Property Trust CEO was a victim of identity theft used to lease an apartment.
- Jamie Teabo (Greystar) Fraud attempts have grown in volume and sophistication. We...
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Truth - Maxwell Apartment: The Coffee Brand That Moved Out of the House!
Maxwell House has officially rebranded itself as Maxwell Apartment. Why? Because, according to the company, “Nobody can afford a house anymore.”
The new slogan?
“Good to the last sip… as long as your landlord doesn’t raise the rent.”
Why the Change?
Executives explained that the name “Maxwell House” felt outdated in today’s economy. “We wanted to stay relatable,” said a...
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When a property manager takes a proactive role in expense control, they become a strategic asset. These types of managers look for inefficiencies, negotiate better vendor contracts, and implement cost-saving technologies actions that directly impact the bottom line.While fee managers are traditionally hired to manage day-to-day operations, leasing, and maintenance, a growing number of owners are recognizing the value of partnering with managers w ...
In the multifamily industry or any business for that matter, timing is everything.
Opportunities don’t wait. Markets shift. Competitors move. Customers evolve.
- If you're still thinking about it, someone else is already doing it.
- That idea you’ve been sitting on, someone just launched it.
- That client you didn’t follow up with, they signed with someone else.
- That innovation you continually delayed. It’s now the industry standard and you are...
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Demographic Drivers
Baby Boomers Aging In: By 2030, all Baby Boomers will be age 65 or older, totaling over 73 million people.
Oldest-Old Growth: The population aged 85+ is projected to grow by 129% between 2020 and 2040.
Longevity Trends: Average life expectancy in the U.S. is now 79.3 years,...
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In the multifamily industry, it's easy to assume that only leasing agents or property managers are in "sales." But the truth is, every role is a sales role or should be viewed as. A real danger lies in believing a particular job isn't a client-facing. Every resident interaction, every service request, every decision that affects the living experience is a moment of influence. In a competitive market where retention is just as important as leasing ...
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