Who do y’all use for force placed insurance on site? I’m sure there’s more than one company. Who’s the best? Who’s awful? And, why??

Hi, I’m thinking about starting a career in residential property management in the next few months and had a few questions for you all:
1) is it normal to get a lot of training in the beginning as a new leasing agent, or is it more sink or swim?
2) what is the best time of year to get hired in the business?
TIA!!

Resident moves into a mold free unit. After living there for 7 months they report mold that, when observed, is completely consistent with not doing a good job ventilating (e.g. exhaust fan) or cleaning, and is easily cleaned with household cleaners.
They begin to howl about their rights and mold remediation.
How do you proceed?

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Hi everyone!
I've worked in property management for almost a decade but never been through a fair housing case.
The property I live at (not work at) sent out a property-wide email stating any kids under the age of 18 are not to be allowed outside alone without a parent even in cases of bus stops / walking home from school. My daughter walks home from the bus stop and I was issued a lease violation and told I have 2 more chances until I get a...Hi everyone!
I've worked in property management for almost a decade but never been through a fair housing case.
The property I live at (not work at) sent out a property-wide email stating any kids under the age of 18 are not to be allowed outside alone without a parent even in cases of bus stops / walking home from school. My daughter walks home from the bus stop and I was issued a lease violation and told I have 2 more chances until I get a lockout notice, when I went to the front office about how this is against Familial Status they threatened to terminate my lease immediately if I didn't agree with her new policy and then proceeded to call all kids of the neighborhood bad kids along with name drop and address drop unprovoked minors names and addresses of who she deemed "bad".
Spoke with a neighbor and she received a violation for her daughter playing at the park with her friends prior to this new "rule", her friend's parents also received a lease violation for "unsupervised child". (To note: they were just playing. No foul activity)
I am very aware of fair housing laws, the lease documents, and what is being broken, but for anyone that has personally dealt with Fair Housing cases what is the typical turnaround time/steps of events? Currently on day 4 waiting on a contact / call on my submission.
I have everything recorded and documented 0% hearsay. I am absolutely dumbfounded that someone thought this was okay.
Should the residents of this property contact a private lawyer or wait until Fair Housing follows up with a free alternative? Show more

Anyone leverage technology they like to make documenting the Move-In/Move-Out process easy for themselves and residents?

We just use a standardize pamphlet that's like 10 pages long and has every possible configuration of rooms, living rooms, bathrooms, and expect the resident to indicate which of...

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How much of a rent discount does your property management company offer to employees? (Property Managers excluded)
 

Is it just my sites or are others seeing apartments returned in extreemly poor condition at move out? Even with residents who only lived in the unit under a year have way more damages than we saw a few years ago.

Anyone have any creative ideas for me in this case. Have a good long term resident. (Guy). Lately lots Of issues with his unit, police involved etc. spoke to him today and he just informed me that he got married, moved wife in and had two kids with her. Wife has two older teens as well. I told him that we are getting police calls and complaints about his unit. Never told the office he got married nor that other people were living in the unit...Anyone have any creative ideas for me in this case. Have a good long term resident. (Guy). Lately lots Of issues with his unit, police involved etc. spoke to him today and he just informed me that he got married, moved wife in and had two kids with her. Wife has two older teens as well. I told him that we are getting police calls and complaints about his unit. Never told the office he got married nor that other people were living in the unit. Spoke to him today he says it’s not easy to get her to leave. She’s an alcoholic and I think they must fight when she’s drunk. Hence why police are coming to their unit. We don’t want her on property. How do we get her off property without evicting both? ( Texas) Show more

We manage our own properties. The tenant pool is very thin this year. Out of 17 applications we have had, we have only be able to approve 5 so far this year. Is anyone else having to wade through numerous applications before you can find a decent tenant?

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Community Manager without a valid driver's license! Always has to catch a ride with someone, everywhere! How do you feel about that? Is it against your company's policy?
Things that make you go Hmmm?🤔

Hi!
Just wondering what average raise is when going from leasing consultant to assistant community manager. About 400 units.
(In major city)
Thanks ahead of time!

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Thoughts??
Resident in a first floor apt calls after hours to say he is locked out. We don't respond to lockouts, so Resident is advised to contact a locksmith. Locksmith (supposedly) says he can't help because privacy lock is engaged. Locksmith and fire department (again, supposedly) advise Resident to break patio glass panel to access apartment. Resident now refuses to pay for glass replacement (roughly $700).
Question: Has anyone ever...Thoughts??
Resident in a first floor apt calls after hours to say he is locked out. We don't respond to lockouts, so Resident is advised to contact a locksmith. Locksmith (supposedly) says he can't help because privacy lock is engaged. Locksmith and fire department (again, supposedly) advise Resident to break patio glass panel to access apartment. Resident now refuses to pay for glass replacement (roughly $700).
Question: Has anyone ever witnessed a privacy lock locking itself when no one is home? Resident (though never having complained prior) insists the deadbolt (front and patio doors) was loose and locked itself. The claim is that it was an "Act of God" as stated in Lease verbiage regarding responsibility for damages.
I'm all for covering costs if we are at fault, but this seems a bit far-fetched. 🤔 Show more

Hey all! Okay I can’t do this anymore. I share an office with my assistant. It’s a small office. Everyday we come in an she smells like cat pee so badly! It’s on her clothes I’m assuming. It’s so bad that it triggers my asthma and my sinusitis horribly to where I have to double up on my allergy meds and take pain meds for severe headache and Sudafed for my sinuses! My HR and my boss are at a loss of what to do. What can I do?! I love her she’s...Hey all! Okay I can’t do this anymore. I share an office with my assistant. It’s a small office. Everyday we come in an she smells like cat pee so badly! It’s on her clothes I’m assuming. It’s so bad that it triggers my asthma and my sinusitis horribly to where I have to double up on my allergy meds and take pain meds for severe headache and Sudafed for my sinuses! My HR and my boss are at a loss of what to do. What can I do?! I love her she’s awesome but I just can’t handle this anymore. 😭 Show more

Quick question folks…
How would you all begin the unit turn process on a unit that has fecal matter in it? It’s a 2 bedroom unit, with the matter everywhere in one of the bedrooms (smeared on the walls, in the carpet, smeared in the closet, window seal, etc.) Past resident basically used the...

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I have a tenant who passed out a notice to tenants in his building threatening eviction for noise. He also called the police today on a family who just brought their newborn home from hospital. The noise is not abnormal it’s an apartment complex there is some level of noise. Police stated they had to walk the building 2 times and still didn’t hear anything out of the ordinary.
I want to send a property wide notice out to tell tenants to not...I have a tenant who passed out a notice to tenants in his building threatening eviction for noise. He also called the police today on a family who just brought their newborn home from hospital. The noise is not abnormal it’s an apartment complex there is some level of noise. Police stated they had to walk the building 2 times and still didn’t hear anything out of the ordinary.
I want to send a property wide notice out to tell tenants to not pass out notices to bring their issues to the office and we will handle it.
How do I word this?
This tenant is never happy with how things… and now other tenants feel they are being harassed by him Show more