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My thoughts for the past month!

My thoughts for the past month!
Guest Insider Group member uggghhhh were getting ready to move over.
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Guest Insider Group member come over to Entrata! 90% of the time it’s a great experience! End promo.
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Melanie Brown It’s horrible
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Guest Insider Nope I will not just switch back
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Guest Insider I despise OneSite and all of its annoying little offshoots!
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Faye Nevarez Had one site few years ago and love it. Yards CRM sucks or we have bad people running it
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Guest Insider Omfg YESSS!!!! It’s been a nightmare!!! And nothing works right!!!!
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Brenda Sherrill Onesite is the absolute worst!
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Guest Insider Ohhhh they lied!!!!!! Somethings not working right….call tech….First question they ask ”have you tried in in Classic?”
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Jennifer Coco Don't call anytime after 11, there is a2 hour hold time at least. This week has been awful
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Guest Insider Jennifer Coco I run out help desk so I’m sure you can imagine lol! Although I don’t bother calling anymore. I submit every ticket via the client... Show more
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Jennifer Coco You have my sympathies
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Guest Insider Group member what’s the average response time to the tickets? I submitted one Thursday and haven’t heard back yet. I’m a super user and missing a... Show more
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Guest Insider Jennifer Coco Really, I’m sorry to hear you are having a hard time getting through to someone. Sometimes our wait is a little long but never that... Show more
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Jennifer Coco Veronica Soto I usually just wait until the next morning, call early and only a short wait. Don't procrastinate, and it won't be an emergency the... Show more
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Guest Insider Katie Scruggs Freakin' liars!!!!
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Ann Carey I wish it didn't time out so quickly!!
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Guest Insider I participated in a renewal training webinar recently and the RealPage presenter was amazed by everything pointed out in the process that is not... Show more
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Guest Insider My life rn.
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Guest Insider I hate onesite!
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Guest Insider We're a fairly large client with RealPage, with over 45k units. We were advised to not even look at the new OneSite experience until Q2 next year... Show more
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Guest Insider interesting. All they have done is push since last July. But unfortunately some of Classic isn’t functioning fully either. A bit of a cluster for... Show more
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Guest Insider Group member yes, they want and need early adopters, honestly, to help them flush out all the issues, fully test it. We'll have our own small group... Show more
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Guest Insider Michelle Cornelison-Cruz, that is what we were told also. We are currently transitioning to Spend Management.
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Julie Still Paula Foster Wilhoit The forced migration from Purchasing that works perfectly? How is that going? We have to do that Sept/October, so I am curious??
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Guest Insider Julie Still, we are just starting this coming week.
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Sarah Fehr Julie Still I love spend and the financial suite in general.
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Guest Insider It’s such a nightmare, we are back to classic until further notice…but it’s now such a struggle.
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Guest Insider Lisa Poin we did the same. Teams are free to “explore” but by all means don’t make changes in the new and don’t click save more than once
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Guest Insider LITERALLLLY
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Guest Insider At least it’s not Yardi…
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Guest Insider Lap Luu truth!
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Guest Insider They lied!!!!
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Guest Insider We are migrating to Onesite currently—we go live on the 18th. I’ve used Onesite at 3 companies, but it’s been 8 years. I’m eager, coming from Yardi... Show more
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Guest Insider Sarah Holt it’s pretty much exactly the same as it was 8 years ago. I don’t know what this new OneSite is they’re talking about, though, but I know... Show more
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Robyn Cue Can’t be worse than Yardi
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Miles Scruggs Robyn Cue Actually OneSite is one of the few contenders that can make that claim.
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Guest Insider Robyn Cue I love onesite and have been using it for almost twenty years ….switching to Yardi now …..seems to take many more steps to do the same thing
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Guest Insider Mackenzie Hughes thought you and Michelle would ge5 a kick out of this thread!
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Guest Insider Oh I'm with ya!!
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Guest Insider IT SUCKS, SO BAD!!
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Thom Jesse I manage over 100 properties and we are all on it. I will admit that I go back to classic sometimes, but pretty much use the new user experience... Show more
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Guest Insider Thom Jesse I’m all for it once they work out the issues. Ledgers with 5x entries and insurance glitches and packet issues it’s just a bit of a mess... Show more
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Guest Insider Thank gawd for ENTRATA. I have used soooo many but Entrata is
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Guest Insider Seriously!
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Guest Insider OneSite is great for LIHTC communities. But YARDI Voyager & Rent Cafe seem the software preferences for market communities.
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Guest Insider I feel this in my soul
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Remember that Amenities aren't all pools and gyms. These sorts of things might not "Sell" the apartment... but they'll for sure sell the RENEWAL, which is really what we should be aiming for. This would probably be a less than 3k dollar investment, and if your property is home to ordinary people who...

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Happy Friday 🙂

Happy Friday 🙂
Jennifer Grzegorzewski Calculates 479 bags off trash
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Guest Insider yup- that's why annual inspections are the key
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Dave Scruggs Quarterly inspections and I still end up with similar move-outs. People just don't care.
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Donna Blackman We do quarterly and monthly for problem tenants
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Guest Insider Nice make ready LOL
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Guest Insider I am so happy to say I have never gotten a unit back that bad. But like someone said already, #1 reason to have inspections at least 1 time a year
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Guest Insider You think maybe hoarder!!
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Donna Reiter You think maybe hoarder!!
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Lilah Poltz Oh My Gosh!
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Antonio Leon This has happened to be once. We need to praise our wonderful maintenance people!!!
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Guest Insider oh man!!
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Guest Insider Holy moly! I hope they aren't still living there.
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carol adams OMG - not surprised
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Belinda Morgan I am so thankful that I haven't had anything this bad
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Guest Insider Hoarding! OMG.
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Guest Insider I'll never understand it
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Guest Insider Totally senseless!
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Guest Insider Adding to the fun… every room!
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Guest Insider I hate that I can smell this picture
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Guest Insider I guess they’re not getting their deposit back? LolFeel bad for the maintenance crew. I’ve seen it all. I had one where there were 12 illegals... Show more
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Guest Insider Oh man, I’ve been there. Sad situation indeed.
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Melissa Meyer This is a mental illness. Not something that should be laughed at
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Heather Blume Melissa Meyer Thank you.
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Guest Insider Melissa Meyer I agree. I look at this and know this person feels absolutely hopeless. I completely understand it's not "okay" to leave a place in... Show more
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Amanda Meyer I have a few that look exactly like this too
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Guest Insider Okay, u win!
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Bill Burk Bet it’s not 3 days before they’re calling for their deposit check
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Jose Maciel 44 gallon trash can, 55 gal trash bags, shit shovel, a rack, and a dump trailer! Best way I've found to tackle that situation, if it's a 2nd floor... Show more
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Merridy Lanzy had a unit that had to have 3 30 yd dumpsters to empty out all the crap...then the scrapper who came by to remove appliances,,,one of the worse... Show more
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Guest Insider Who are these sick people
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Michael Baumet Hold tight, soon they will be in contact demanding their security deposit back. And the next words out of their mouth will be “I’ve left it better... Show more
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Guest Insider I don’t miss seeing that
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Karen Mallinger That looks like a Monday problem right there…cheers!
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Guest Insider Darn! That is a bad one.
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Guest Insider At least once a year
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Guest Insider “I would like to know why I didn’t get my whole security deposit back.”
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Claudine Livingston I've seen worse...lol
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Guest Insider Excessive compulsive
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Guest Insider Have maintenance wear booties, I don't want them messing up the carpet when they enter.
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Guest Insider How much you charge for the trash out fee lol?
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Robert Hoop "I swear...I left the apartment spotless! When I turned in keys, it looked better than when I moved in..."
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Guest Insider When we don’t inspect our units regularly.
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Robin Williams Wow, I thought I had a bad apartment. We removed 12 tons of trash from a 2 bedroom.
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Guest Insider Seen to many times
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Kim Caldwell They liked Amazon for sure!
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Guest Insider This is a dumb question. But where does one sleep ….. on a trash pile ?
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Anne Marie sad and horrible at the same time. hoarding is classified as an illness and this picture shows why.
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Guest Insider How the heck do people live like this! I am always amazed. And I bet the smell was horrible!
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Does anyone else charge/incorporate into there resident move in/ or monthly amentity fees like resident community mobile apps? If so what amount are you charging? We were charging $1 per unit but recently we were told to raise it to $3 per unit based on the benefit to our residents, but that feels high to me.

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I love this so much Kara! Your boss actually taking the time to look into your numbers and deliverables and sitting down with a one-on-one of gratitude is incredible!

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Five Things to Ask a Leasing Professional Before...

Here are five important items to should ask a leasing professional before you lease an apartment. Meet the Kenect Nashville leasing team to get their favorit...

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Hidden Gems at Kenect Nashville. Apartments and...

Carli from The Dreamcatcher Pod takes you on a journey of the hidden gems of Kenect Nashville located on Music Row in Nashville Tennessee close to Vanderbilt...

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How Personalization Fuels Renter Conversions for Multifamily Marketers

Over the years, I’ve found high-performing marketers share one trait: strong relationship-building skills — both one-on-one and at scale.   Relationships are core to multifamily. Without earning trust from prospective residents, multifamily marketers can’t be successful — and these days, that trust needs to happen quickly, and digitally.   

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Gerry Hunt shared a photo. 2 days ago

Being in Property Management can be time consuming! It can take over our life! Don't let it!! Keep a healthy balance! Go home when you are supposed to. Take your PTO and vacation time. The property will be there when you get back!

Being in Property Management can be time consuming! It can take over our life! Don't let it!! Keep a healthy balance! Go home when you are supposed to. Take your PTO and vacation time. The property will be there when you get back!
Guest Insider Absolute truth!
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Merridy Lanzy I could tell you that they would be "up shits creek"...all I am going to say...systems, programs etc that I use...they have NO idea how to use
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Gerry Hunt Merridy that could be true ~~ for a while.
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Tina Moore Here, here!
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Guest Insider Truth! Thank you for posting. I’ve never needed to see this more than ever right now in my career.
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Gerry Hunt You are welcome. Remember we are responsible for our own SELF CARE.
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Guest Insider Agreed!!!!
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Guest Insider I’ve had a PM who had no other life than her work and made rest of us Miserable with text messages and e-mails all the time. Had to get rid of her……
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Gerry Hunt It sounds like the PM had no balance in life ~~ just work. That is sad.
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Becky Dotson This was me. Totally regret not taking my deserved time off
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Robert Hoop shared 3 photos in the Stream Photos album 2 days ago

Started decorating the property...lots more to go.

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A Lesson in Leadership – Success is a Team Effort

One of my all-time favorite memories comes from the Forty Acres in Austin, TX, home of the Texas Longhorns, where I had the fortune of watching Ricky Williams shatter Tony Dorsett’s all time rushing record.  The game pitted us against our biggest rival, 6th ranked Texas A&M, where we were vast underdogs.  But everybody knew something special was about to happen, as Ricky Williams was just 63 yards away from breaking the record, ...

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If your company was investing into you as a property management (individual) professional, what would you ask for? I’m torn… I need help with a wish list!!!!

If your company was investing into you as a property management (individual) professional, what would you ask for? I’m torn… I need help with a wish list!!!!
eric rivera I would want more in depth learning in budgeting and acquisitions.
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Guest Insider Attendance to NAA Apartmentalize!
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Guest Insider Apple everything
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Guest Insider Latrice Leak Especially if the property uses Entrata
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Guest Insider I work remotely but our teams use Yardi rentcafe
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Brandon Payton Latrice Leak ugh. Ask for better software.
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Guest Insider You and me both. But if that's not possible, please anything but Yardi.
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Brandon Payton Resman isn’t bad but it’s no where near Entrata
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Guest Insider Resman isn’t bad but it’s no where near Entrata
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Brandon Payton Nothing is. I feel like if any company is still using Yardi, they only care about reports and do not care at all about site team efficiency or ease... Show more
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Guest Insider I agree 100% unbeknownst to them Entrata is great at report accessibility especially for ownership
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Craig Meddin Your CAM or CAPS. It’s an investment YOU will get to keep forever.
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Erin Balta This!!!
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Guest Insider Paid classes to learn about budgets/financials in depth, all kinds of expensive fancy gel pens, double screens, apps that make your inspections... Show more
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Delila House Paid Designation and involvement in the NAA!
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Lilah Poltz Ah, Webinar Wednesday Subscription... hehe
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Latrice Leake Lilah D Poltz yhesssssss!!!! Hilarious and so needed!
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Guest Insider Credential Sponsorship
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Guest Insider Childcare
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Just when I think I've seen it all...

Have a 'family' that looked at an apartment to rent. They like it and want to apply. BF / GF and 4-month-old infant. Upon applying, turns out GF (mother of baby) is 17 yrs old. Wondering about this situation on multiple levels. Since she's under 18, does her...

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Thanks for sharing your experiences, Sergio! I'm curious about the Topgrading concept. it seems that the success or failure of that approach may come down to how well you have identified the top competencies required for the role. Who is responsible

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If the owners of an apartment complex (let's say ~150 units) decide to hire a management company, would the management company hire the onsite staff? Would the management company pay the onsite staff? Would that be included in the 10% management fee or would they have to charge more since onsite staff is required? Assume Operating Income is ~1M. Thank You.

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So this is what you get you have a long-term major smoking household who needed a new fridge this one was white.....🙄

So this is what you get you have a long-term major smoking household who needed a new fridge this one was white.....🙄
eric rivera If that has central air, you know that inside unit needs to come out right?? That coil and fan need to be cleaned thoroughly or replaced. 😳😳😳
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Merridy Lanzy It is going to the junk man...
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eric rivera Merridy Lanzy good call. Lol
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D Pinney TSP can work magic
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Cindy Shearer We once had a fridge that had nicotine stains INSIDE the fridge. Ended up having to replace it because it smelled so bad on the inside.
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Dave Scruggs That's just one of the reasons we went "Smoke Free" years ago.
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Tammy Jo Zingmark So discusting!!
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