Mya Estrada's profile| Property Management | Resident Retention

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Guest Insider And to top it off, supervisor make a few dollars more than a regular tech.

Guest Insider Corporate owners.

Guest Insider Maintenance Techs who think they know everything but know nothing and YouTube everything. No one takes pride in their work anymore

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Guest Insider Showing up

Guest Insider For me, it's never the residents, I am good at communicating with my residents as I have an open door policy, which they appreciate. I don't hide behind closed doors scared to to go face to face with them. The challenge is lack of support. Too many reports, emails, Grace Hill classes constantly, webinars, and conference calls. OMG! What happened to walking your property, talking to people, making sure things are getting done, or that your property looks clean and maintenance is doing what they're supposed to be doing? I myself go out and do actual direct marketing, and attend resident events. I am old school I guess. I have been drifting out of the industry because of the impersonable tech robots our position criteria has become.

Chris Finetto Residents……………

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Brent Williams and Chelsea Kneeland

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Guest Insider The addage of 1 guy per 100 on properties over 15yrs old, promoting underskilled people to supervisors because they stayed, or lied

Karla Fulker Figuring out work orders. Lol

Guest Insider

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In her most recent webinar with MFI, Smart Chick Megan Orser presented on leasing in a concession driven market, and she took some time to discuss the call handling crisis that many properties are facing right now. She shared shocking statistics, like how around half of calls go unanswered or are mishandled! Check out the full clip with the rest of the eye-opening stats from her pres ...

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Ellie Norton Not becoming too dependent on the technology that is in place to help support you, but not completely do the job for you; your incredible charm, connection and sales abilities are still needed. IE: I see a trend that we’re letting AI do all the lead nurturing for us.

Donna Langford No one answers the phone, how can they do your their job, they don't answer the phone.They do nothing about trying to get the prospect there.I called a property three days trying to speak to the manager after going through the automated prompts 3 times I hung up. Today I received a call from the property to see if I was still interested in an apartment??? How can they lease like that!!!

Chris Finetto All crap the managers dump on them, work that the managers don’t want to do.

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How many of you all have optimized your Google Business Profiles? Good discussion here: www.linkedin.com/feed/update/urn:li:acti...edium=member_desktop

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This letter is definitely... something.😅 What would you do if you got this letter from a resident trying to break their lease?

Kara Rice

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Stacie Tennyson hahahaha NOPE

Brooke Frederickson 'We can certainly help you with that. Here is the paperwork and your lease termination fee will be $XXXX."

Kara Rice You can't make this stuff up!

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What old industry term makes you cringe when you hear it today?😅😬

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Anne Sadovsky Maintenance MAN! UGH! Please! Service Technician. Even Maintenace Tech!

Leah Love Pizza Party

Guest Insider Bed Bugs

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When was the last time you were promoted?????

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Guest Insider Who gets promoted anymore
Ya gotta kiss the right asses and some of us refuse

Guest Insider I don’t want to be no one’s “Elite Employee” anymore ????

Tina Moore When I retired!

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Hey, Insiders! Happy Fair Housing Month! As we gear up for Doug Chasick's webinar next week, we want to test your fair housing knowledge! Vote on the poll below if you think the following statement is true or false: You can limit the number of animals in an apartment home, true or false?

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Doug Chasick Wink wink - very astute observation. . .

Mya Estrada The answer: (mfinsiders-my.sharepoint.com/personal/aarmstrong_m…

Guest Insider Must be a reasonable number, hence making companion animals a reasonable accommodation. Basically no one allows 20 cats in a one bedroom

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Has anyone ever seen anything like this?

Photos are being loaded.

Felicia Norman

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I've heard of a cloffice before, but what would you call this?????????

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Guest Insider “Honey! Don’t pee right there. We have the ‘clurinal’.”

Guest Insider I call it GENIUS!

Aaron Potier Hey you'll never miss a play during the game

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Imagine you’re touring with a prospect and walk into this bathroom. How do you make this sound like an amenity?????#worstbidetever

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Guest Insider “The colon cleaning toilet, you’ll never forget the experience you’ll have sitting on this throne.”

Justin Starble-Jones Our bathroom amenities are by Disney Home. Here we have the Frozen Toilet…

Guest Insider Great cooling feature on all our bathrooms free of charge. Comes in handy on those hot summer nights. You won’t want to miss out, no one in this market can offer you the same luxury!

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"People hear statistics, but they feel stories."???? Check out this great point that Kristi Fickert shared in her last webinar with MFI! ????

Kristi F. Wow Moment

Brent Williams, Felicia Norman and 4 others

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Are you doing "Meet the Team" mixers? ???? Lisa Trosien shares how much of an impact these types of events can have on resident satisfaction in this great clip from her last webinar with MFI! ????

Lisa T. Wow Moment

Brent Williams

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Mya Estrada

Kristi F. Wow Moment

Lisa T. Wow Moment

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