Jen Finn is the Co-Founder and CEO of HIO, a service-as-software platform designed specifically for MultiFamily. She is passionate about leveraging emerging technologies to help the MultiFamily industry accelerate and leapfrog through its digital transformation. With over 20 years of experience in financial services and running frontline call centers and service organizations, Jen has dedicated her career to building businesses and transforming customer experiences through human-centered design and innovative use of data and technology.
Interests
Resident Experience, Staff Support, Conversational AI
Cooperative AI that gives your staff super powers & makes properties easier to live in.
We help property management companies, managed services providers & 3rd party vendors provide superior and efficient service through a collaborative ecosystem of conversational agents, custom software integrations & human-in-the-loop engineering.