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Best advice or tips for transitioning from Assistant Property Manager to Property Manager? Class A property, 5 years old, 316 units, garden style.

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Rhonda Bryant Agree with so many things that Megan Goodmundson said. In addition:
When the manager is off, take care of resident issues as they arise to ensure the property continues to run smoothly so the ball isn't dropped and they don't have to come back to a desk full of problems. Make notes to let the manager know.
Take on a project or look for problems within your community and come up with a plan to resolve. Volunteer to get bids, send letters, put in maintenance requests etc. Offer to update the SDS book, help maintenance organize the shop, walk riser rooms.
Look for ways to increase Occupancy, save NTVs, walk make-readies and spiff show units, set leasing goals for the team (follow up, renewals, leases) and help keep the team motivated during the week with emails, small celebrations, team meetings.
In TX we have the Redbook, read it.
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Suan Tinsley Respect and listen to your staff and lead by example. Best of luck and congratulations!
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Does anyone create like a monthly newsletter for their residents? If so, what’s the best way to go about it?

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Tracy Jamison We use Canva, and can put in our own info.
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Guest Insider I used to create newsletters years ago 🙂🙂🙂🙂 it was fun. You can introduce your team members on them, you can do birthday shout outs, add FAQ’s, jokes, recipes etc.. when I was making them I think it was a simple word document I would fix up but obviously these days canva would be a great option. Lol
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Guest Insider Just use Apartmentnewsletters. Very inexpensive
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Help! I need a new marketing company that’s not expensive that will help me with move in and prospect offers! See pics for examples!

Help! I need a new marketing company that’s not expensive that will help me with move in and prospect offers! See pics for examples!
Khara House If you're still looking, check out CASA Communications LLC: casacommunicationsllc.com/
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Ursula Gerson I use Can You Imagine. They do things like brochures as well as move in gifts.
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Best ideas to get people to renew! Looking to reach out to renewals early!!

Stacey Pichette We’re giving an incentive to renew early. Options include: an Alexa, fire stick, gift card, or apt upgrade. We’ve replaced old appliances, updated light fixtures to LED, replaced old blinds with faux wood, updated plumbing fixtures, etc.
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Guest Insider We’re offering upgrades. Choice between a custom close, OTR Microwave, ice maker… couple of other things in that price range…
Little things that make their life better & improve the apartment for when you do turn it.
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Guest Insider Carpet cleans with renewal. A significant discount the first month of renewal.
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What are some good tech gifts for move in’s?

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Guest Insider Power banks
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Guest Insider The Link to the online payment portal.
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Greg Miller Flashlights for dog walking at night. So they see the poop to pick up.
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